Marketing Director

Responsibilities & Overview:

To fulfill our vision of Being The Most REMARKable Restaurant In Olathe, responsibilities and qualifications are aligned with our Core Values. All leadership positions are Operations based first.

Reports to: Executive Directors

Positional oversight: Team Members, Team Trainers, Team Leaders, Shift Leaders, Assistant Directors and Directors.

Guests Come First

• Build meaningful relationships with our team, schools, businesses, nonprofit organizations, and community partners
• Effectively plans and communicates marketing initiatives that have an impact on day to day operations
• Owns, follows, models, and ensures team compliance with all Chick-fil-A Training content.
• Ensure execution following the Winning Hearts Everyday Strategy
• Monitor guest engagement and respond professionally across digital platforms.

Passionately Represent the Brand

• Develop annual, quarterly, and monthly marketing strategy.
• Oversee in-store marketing materials, displays, and promotional signage.
• Lead fundraising opportunities, sponsorships, donation requests, and community engagement initiatives.
• Drive the Brand Strategy through engaging and creative social media presence.
• Protect the customer experience by ensuring packaging, food presentation, and quality meets or exceeds Chick-fil-A standards.
• Maintain consistency in messaging, visual identity, and guest-facing communications.
• Keeps information private and confidential pertaining to the business.

Serve and Care for Each Other

• Attends, leads, and participates in Leadership meetings and ensures that daily training is being completed while providing required support, reporting, and communication.
• Lead internal communication on restaurant initiatives and promotions.
• Set team goals, share the score visually, and celebrate the wins.
• Communicate effectively, share ideas, and take a positive approach in all situations.
• Maintain a clean and organized environment.

Loyal and Dependable Teammate

• Engages positively in partnership with all other departments (Front of House, Back of House, HR, etc.).
• Collaborate with Operations, HR, Training, and Leadership to ensure marketing initiatives are operationally successful.
• Communicate upcoming promotions and campaigns with the Leadership Team.
• Energetic and self-motivated, willing to actively engage Team Members and contribute to a high-performing Leadership Team.

Excel at Execution & Embody our Vision

• Able to efficiently manage time, multi-tasking, effective communication, and interpersonal skills.
• Hold Team Members accountable to all policy standards including timeliness, grooming, cell phone usage, uniforms, etc.
• Plan and execute restaurant events, promotional campaigns, and community initiatives.
• Coordinate event logistics, communication, staffing support, and post-event evaluations.
• Research marketing trends and Chick-fil-A best practices.
• Develop & execute continuous innovative marketing strategies.

Steward our Things and our Growth with Care and Confidence

• Owns expectations related to brand standards and enforces Chick-fil-A Olathe policies and procedures.
• Track marketing performance and recommend improvements based on business results.
• Monitor sales, transaction trends, catering performance, Mobile App engagement, delivery performance, and social media analytics.
• Present marketing performance updates and recommendations to the Leadership Team.
• Drive growth in sales, transactions, catering, Mobile App usage, delivery, and community engagement through measurable marketing initiatives.

Minimum Requirements:

• Preferred 1-2 years of Chick-fil-A Experience
• Ability to meet hours needed to the needs of the business & Marketing needs. Saturday is a required workday.

Duties, assignments, and schedules are subject to change to meet the needs of the business.

Work schedule

• Weekend availability

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Referral program
• Employee discount
• Paid training

Pay: $23.00 - 24.00 per hour