MARKETING EVENTS/PROMS ASST.

Job Opened: Monday, November 2, 2026

Closes: Thursday, November 12, 2026

JOB SUMMARY: Under the general direction of the Special Events/Promotions Coordinator, the Events Assistant performs the full range of administrative and clerical work assignments in support of the department, and the coordination and participation of events and promotions as assigned.

SUPERVISION EXERCISED: None.

LICENSE REQUIRED: Must obtain and hold a Class III gaming license while employed and complete an annual background check with TGA.

MINIMUM EDUCATION REQUIRED FOR POSITION: High school diploma or GED equivalent, and a valid Washington State Driver’s License required.

PHYSICAL REQUIREMENTS: Must be able to move about facility and sit or stand for long periods of time (8 hours or more). Must be able to bend, reach, squat and be able to lift at least fifty pounds (50lbs). Must have manual and finger dexterity for operation of personal computer and routine paperwork.

SPECIFIC SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED FOR POSITION:

Skills necessary to: greet and assist guests and respond to requests in a timely, friendly and efficient manner; interact with a variety of personalities and be outgoing, friendly and professional while doing so; be resourceful, problem-solving, adaptable, proactive, motivated and organized; work independently.

Knowledge of: English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing; office systems and ability to use a broad range of technology and be computer literate; general familiarity with gamblers in local community; prior marketing experience preferred.

Ability to: comfortably work in a noisy, fast paced environment with distracting conditions; be passionate about events and promotions; work in a team environment supporting one another during events; work weekends, holidays, and extended hours on short notice and be flexible with work schedule.

SPECIFIC DUTIES PERFORMED: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

1. Under the direction of Special Events/Promotions Coordinator, develops and implements special events and promotions.
2. Works with Special Events/Promotions Coordinator, on assigned projects.
3. Maintain and update accurate event information on special events and promotions within the Advantage Patron Management database to ensure the capture and maintenance of patron and event statistical data.
4. Has access to conduct drawings and “hot seat” promotions by utilizing the VDM feature in Advantage Patron Management.
5. Has friendly, attentive, interaction with guests and team members and is a courteous professional at all times.
6. Resolves any guest complaints or concerns, or direct them to the proper supervisor.
7. Promotes positive guest relations-in person, on the phone, and through correspondence.
8. Performs clerical work with speed and accuracy.
9. Must be able to physically move, unload and stack boxes, event center seating, vendor tables and chairs and other manual labor to setup and teardown for any and all functions.
10. Demonstrates a strong work ethic and is visible, available and present for the guest and their team.
11. Available to work weekends and evenings to accommodate event and promotion schedules.
12. Builds relationships to improve ways of working and provide a great guest experience.
13. Identifies ways to improve workflows and processes to work smarter and increase efficiency.
14. Picks up on the communication needs & preferences of the guest in order to interact best with the guest to satisfy their needs.
15. Moves the situation quickly toward resolution by efficiently managing and controlling the situation.
16. Explains the "why" behind the resolution or action for the guest.
17. Makes judgment calls based on understanding Legends Casinos' Purpose, Values, and Objectives while utilizing research, knowledge, and experience.
18. Proactively shares guest feedback with leadership and peers in the spirit of continuous improvement.
19. Seeks to share and improve processes and workflows based on guest feedback.
20. Anticipates consequences of decisions that impact the guest and proactively provides solutions or recommendations appropriately.
21. Finds ways to make good use of theirs and their team members strengths and talents.
22. Demonstrates enthusiasm, courtesy, responsiveness, and professionalism in daily work.
23. Arriving to work on time as scheduled, prepared to work, ready to fulfill assignments, responsibilities.
24. Adheres to all regulatory, company and department policies and procedures.

Revised 10/19