Marketing Manager
Description
- Develop annual and quarterly marketing
strategies for each group business, aligned with commercial priorities, target
markets and product focus areas
- Prepare, manage and monitor marketing
budgets, campaign allocations and supplier expenditure
- Translate business objectives into practical
campaigns, channel plans, content requirements and delivery timelines
- Maintain an integrated group marketing
calendar and coordinate competing priorities across the businesses
- Create monthly management reports covering
campaign progress, conversions, reach, engagement, spending, risks and ROI
- Reconcile lead, campaign and sales outcome
data to support credible decision-making and reliable attribution
- Identify performance gaps and recommend
changes to channels, messaging, targeting, processes or spending
- Maintain complete records of plans, briefs,
approvals, budgets, supplier commitments and campaign results
- Ensure marketing activity follows applicable
company policies, brand requirements and approval processes
- Drive qualified lead generation through
website forms, paid campaigns, organic channels and event activity
- Manage Connect Centre agents who are
responsible for validating incoming leads, capturing them accurately on IFS and
routing them for action
- Set lead-handling procedures, service levels,
data-quality standards and escalation requirements
- Follow converted marketing leads through the
sales process and maintain reliable source, status and outcome data
- Manage the digital agency against agreed
scopes, priorities, budgets, timelines and performance expectations
- Brief the agency on campaign objectives,
target audiences, budgets, creative requirements and lead-generation priorities
- Oversee paid advertising executed by the
agency across Google, Facebook and LinkedIn
- Collaborate with the agency to optimise paid
advertising, keywords, targeting and SEO performance
- Perform WordPress updates to keep product,
campaign and corporate content current and accurate
- Monitor website traffic, form submissions,
conversion paths, campaign landing pages and agency reports
- Protect consistent application of group and
principal brand standards across digital and print material
- Plan content that supports product awareness,
lead generation, customer education and sales activity
- Provide clear creative briefs, campaign
direction and constructive design feedback
- Review marketing material for accuracy,
relevance, brand alignment and readiness before release
- Coordinate brochures, adverts, social
content, signage and sales-support material
- Lead and support the work of the graphic
designer and Connect Centre agents
- Manage internal marketing requests and
balance urgent operational needs with planned campaigns
- Develop practical processes, templates and
standards that improve workflow and accountability
- Plan and coordinate exhibitions and trade
shows
- Manage event objectives, branding,
collateral, lead capture and internal responsibilities
- Coordinate pre-event promotion and post-event
lead follow-up and reporting
- Evaluate event outcomes against agreed
commercial and brand objectives
- Prepare and submit marketing support claims
to Original Equipment Manufacturers (OEMs), ensuring all required supporting
documentation is included, such as supplier invoices, event photographs,
campaign artwork and performance reports
- Maintain accurate claim records, meet
submission deadlines and follow up on outstanding claims until the financial
support has been approved and received
Requirements
- Grade
12
- Diploma or bachelor’s degree in marketing,
Business Management, Communications, Commerce, or a related field
- At least 8-10 years' relevant marketing
experience, including the management of integrated marketing campaigns, budgets
and performance reporting
- Proven experience in lead generation, digital
marketing, website content management and campaign performance measurement
- Experience managing and coordinating
agencies, designers, suppliers and marketing service providers
- Demonstrated experience planning and
executing exhibitions, trade shows, sponsorships and marketing events
- Strong working knowledge of WordPress, Google
Ads, LinkedIn and Facebook advertising platforms, SEO, analytics and CRM/ERP
lead management systems
- Strong commercial acumen, budgeting and
analytical skills
- Excellent written and verbal communication
skills, with strong stakeholder engagement and relationship management
capabilities
- Strong planning, project management and
organisational skills, with the ability to manage multiple priorities and
deliver results in a fast-paced environment
- Valid
drivers licence and own transport