Marketing Manager
Job Responsibilities:
- Manage the daily operations of the spa and ensure high standards of customer service.
- Develop and implement marketing strategies to increase brand awareness, customer acquisition and revenue.
- Develop and maintain a strong network of clients, business contacts and external partners to generate new customer opportunities.
- Leverage existing client networks and industry contacts to attract new customers and grow the spa’s customer base.
- Plan and execute promotional campaigns, events, special offers and customer engagement activities.
- Develop and manage online and offline marketing initiatives, including social media and other promotional channels.
- Identify new business opportunities and establish strategic partnerships to expand the company’s customer reach.
- Monitor marketing performance, customer acquisition and sales results, and recommend improvements.
- Work closely with the management team to develop strategies for business growth and customer retention.
Job Requirements:
- Relevant experience in spa, wellness, beauty, hospitality, sales or marketing management.
- Strong marketing, sales and business development skills.
- Well-established customer and business network with the ability to generate new customer leads and business opportunities.
- Strong communication, networking and relationship-management skills.
- Proven ability to develop and execute effective promotional and customer acquisition strategies.
- Good leadership and management skills.
- Language Requirements
- Proficient in English, Mandarin and Hokkien.
- Strong verbal and written communication skills in English and Mandarin.
- Ability to communicate effectively with Hokkien-speaking customers and business contacts.