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Jardine Restaurant Group

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Marketing Officer, CRM

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Description

  • Higher Diploma or Degree in Marketing, Business Administration, Communications, or a related discipline.
  • 1-2 years of hands-on experience in CRM, loyalty marketing, digital marketing, or customer engagement. Experience in Retail, F&B, or FMCG industries is preferred. Fresh graduates with strong internship experience are also welcome.
  • Passionate about customer engagement, loyalty programs, and the F&B industry.
  • A proactive, self-motivated, and detail-oriented team player with a positive, can-do attitude.
  • Strong analytical, problem-solving, and communication skills.
  • Good interpersonal skills with the ability to collaborate effectively across teams.
  • Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
  • Experience with CRM platforms, marketing automation tools, or Power BI (e.g., Braze) is an advantage.
  • Excellent command of written and spoken English and Chinese.
  • Candidates with more relevant experience will be considered for the position of Senior Marketing Officer, CRM.

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