Marketing Officer
POSITION SUMMARY
The Marketing Officer (Graphic & Social Media Strategist) is responsible for the execution of graphic design requirements and social media activities of the hotel. Reporting directly to the Marketing & Communications Manager, the position supports the hotel's marketing communications efforts through the creation of brand-compliant visual materials, digital content, and social media assets.
The role is primarily focused on graphic design and content production, ensuring all marketing collateral, promotional materials, and social media creatives are visually compelling, accurate, and aligned with Marriott brand standards. The position is also responsible for developing and maintaining the hotel's social media content calendar, creating and publishing content, managing online communities, and monitoring performance analytics to support engagement, brand awareness, and marketing objectives.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.