Marketing Operation Manager

About us

Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Orange Business is the Orange Group entity dedicated to businesses and organizations. Our unique history as a telco operator and now an IT services company enables us to support the sustainable digital transformation of enterprise businesses worldwide.

The experience and diversity of our 30,000 employees, experts in B2B challenges around the world, are our greatest assets. We defend an ethical, responsible, and inclusive vision of digital technology, while helping businesses reimagine their services. This is how we create a positive impact for our customers, our employees, and the planet.

In our fast-growing digital world, connectivity is a key enabler, allowing devices to exchange critical data through a secured private mobile network.

In an increasingly open and collaborative ecosystem, companies make digital transformation a key decisive factor for their competitiveness. To support them, the Orange Business Smart Mobility Services Business Line offers innovative solutions based on mobile networks.

Within Smart Mobility Services, Business Development and Complex Business Pre-sales support the Commercial Regions (France and International) which bring these products to market.

Orange is recognized as a leader in this business, as illustrated by Gartner's Magic Quadrant, IDC, Global Data, or Berg Insights.

Innovation is essential to your business, let’s build it together!

Your main activities as Marketing Operation Manager (RMO in French):

• Plan, direct, and coordinate marketing operational communication plans and programs to help our sales channels increase customer interest and demand for products and services.
• Play a pivotal role with the Product Marketing team to optimize the efficiency and effectiveness of operational marketing processes, communication, technology communication, and related metrics.
• Work with product managers, sales channels, and agencies to deliver sales marketing materials and training for product launches and update them throughout the offer life cycle.
• Formulate communication strategy, improve its performance, and collect customer testimonials.
• Be ready to mentor, listen to, share with, and collaborate constructively with Product Managers on operational marketing activities and plans; find ways to increase quality of customer service and share best practices.
• Study and analyze the market(s): customers, competition, partnerships, and ecosystem.
• Keep management (N+1 and N+2 levels) informed by sharing updates on initiatives regularly, preparing reports and presentations, interpreting information, and making recommendations.

About you

• Over 10 years of experience in marketing offers or products.
• Experience in digital marketing techniques and associated tools.
• Fluent in both English and French (mandatory).
• Able to work in a technical environment.
• Strong customer orientation; customer-minded internally and externally.
• Ability to listen and lead in good collaboration with your ecosystem.
• Very good communication skills (oral and written). Responsible for the formatting and impactful aspects of presentations, videos, and other communication materials based on Product Managers’ inputs.
• You bring passion, energy, a taste for exploration, and adaptability. You seek opportunities to expand your knowledge and develop new skills.

What we offer

• Global opportunities: Work in multinational teams with opportunities to collaborate with colleagues and customers from all over the world.
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional development: Training programs and upskilling/re-skilling opportunities.
• Career growth: Internal growth and mobility opportunities within Orange.
• Caring and daring culture: Health and well-being programs and benefits, diversity and inclusion initiatives, CSR and employee connect events.
• Reward programs: Employee referral program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion or belief, sexual orientation, marital status, neuroatypia, disability, veteran status, or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: please feel free to let us know about any specific needs you may have.

At Orange, only your skills matter. Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation. Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.