Marketing Operations Specialist [2635-154124]
Posted Updated 8
views
Company Overview
LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients.
Position Overview
The Marketing Operations Specialist plays a crucial role in supporting global marketing strategies by acting as the primary marketing execution partner for assigned regions. Sitting between the global marketing strategy team and local teams, this role translates campaign briefs into live, tracked, and measurable programs. The ideal candidate is highly active and responsive, managing regional website updates, executing end-to-end campaigns, and serving as the primary point of contact for regional marketing technology (Martech) requests.
Reference: 2635-154124
Responsibilities
- Campaign Execution: Own and deploy regional campaigns end-to-end, including landing page updates, email programs, UTM tracking, registration flows, and post-campaign reporting.
- Global Alignment: Work closely with regional Growth Leads and Corporate Marketing Operations to align localized campaigns with global marketing calendars.
- Event Support: Facilitate and execute demand generation programs, events, and webinars for designated regions.
- Martech Management: Serve as the primary regional contact for Martech questions, tool access, and user requests.
- Platform Triaging: Coordinate, triage, and route platform-specific requests (e.g., ZoomInfo, Salesforce, website updates) to their respective owners.
- User & Seat Admin: Manage seat allocations, user access, and tool usage reporting for regional team members.
- Website Operations: Handle regional website update requests, including content edits, component modifications, URL changes, and UTM setups on Webflow and Salesforce.
- Salesforce Automations & Reporting: Build and manage Salesforce flows, automations, and custom reporting dashboards to track lead ingestion and campaign performance.
Requirements
- Experience: 2 to 3 years of hands-on experience in a Marketing Operations, Campaign Operations, or Martech Specialist role.
- SFMC & Campaign Automation: 2 to 3 years of execution-level experience in Salesforce Marketing Cloud (SFMC). Proven hands-on experience setting up automated email flows, trigger-based campaigns, and multi-step customer journeys (Journey Builder, Automation Studio), along with basic experience using Salesforce CRM for lead tracking and performance reporting.
- CMS & Webflow: Hands-on experience making website/landing page updates and component edits independently on Webflow or similar CMS platforms (full builds from scratch are not required)
- Campaign & Link Tracking: Strong understanding of manual UTM parameter setups and URL structuring for accurate reporting.
- Tool Triage: Basic familiarity with ZoomInfo or similar data tools to handle access routing and seat management.
- Communication: Exceptional written and verbal English communication skills, with the ability to coordinate across cross-functional global teams.
- Shift Availability: Flexibility to support PH night shift hours for seamless overlap with global teams.
- Detail-Oriented: A structured approach to campaign tracking, quality assurance, and documentation before launching programs.
Nice-to-Have
- Experience using AI tools (e.g., ChatGPT, Claude) to assist with custom HTML/CSS snippets, copy formatting, or page tweaks.
- Familiarity or experience with administering webinar software platforms
More Infromation:
- This is a fully remote position with a standard 40-hour fixed-schedule work week.
- This follows AU business hours - dayshift
- We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.
- Equipment provided
- HMO + 13th month pay
Skills
As published by lever · 21 questions · 9 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company
Short answers (8)
- What is your current/previous Monthly Basic Gross Salary in PHP? (Excluding allowances, bonuses, and 13th-month pay. Format: e.g., 20,000)
- What's your expected monthly gross salary in Php? (Required format: e.g., 20,000)
- How many years of experience do you have in the role you’re applying for?
- For a referral, please indicate the name of the referring LevelUp employee.
- What is your standard notice period, and is there any flexibility to start sooner?
- What's your preferred schedule?
- Do you intend to take on additional employment or paid work while employed in this role (including freelance/contract work)? If yes, please describe the expected timing and hours per week.
- Do you have a dedicated, distraction-free workspace with a stable internet connection suitable for professional video conferencing?
Pick from a list (4)
- Where did you first encounter this job opportunity?
- What was the final step that made you decide to apply?
- Are you currently living in the Philippines on a full-time basis and legally authorized to work in the Philippines? If not, please explain.
- Do you require a visa or any type of sponsorship to work in the Philippines?
Written answers (9)
- Please provide a link to your portfolio, screenshots, or live links showcasing landing pages you’ve updated or Salesforce reporting dashboards you’ve built.
- Could you briefly detail your hands-on experience in executing end-to-end campaigns using Salesforce and managing martech workflows (email automation, UTM tracking, website updates)
- What experience do you have making updates, editing components, or publishing landing pages on Webflow or other CMS platforms?
- How comfortable are you building custom Salesforce reports and dashboards from scratch? Please give a specific example of key metrics you’ve set up for a team.
- Describe a complex automation or workflow you built inside Salesforce (e.g., Lead Routing, Flow Builder, or Process Builder). What was the business goal, and how did you configure it?
- How have you used AI tools (e.g., ChatGPT, Claude, v0, Midjourney) to help build or edit web pages, generate HTML/CSS snippets, or write copy? Give a quick example of your workflow.
- Have you previously acted as the primary contact for martech requests, such as managing user access, seat allocations, or troubleshooting tools like ZoomInfo or Salesforce Marketing Cloud?
- How do you handle situation-specific conflicts or priorities when translating global campaign briefs for local/regional execution teams?
- What is your process for setting up UTM parameter structures and handling URL updates or redirects to ensure accurate campaign attribution?