Marketing Operations Specialist

Ready to build your digital and MarTech career with purpose and impact?We’re looking for a driven and detail-oriented Marketing Operations Specialist to join our Digital Experience team at Medi Aesthetics, a division of Wesfarmers Health.This is an exciting opportunity for a digitally savvy operator who thrives on quality, precision and delivery excellence. If you enjoy working across ecommerce, CRM and marketing platforms, love solving integration challenges, and take pride in getting campaigns live flawlessly, this role is for you.About the RoleReporting to the Digital Experience Manager and working closely with the Head of Ecommerce & CRM, you’ll play a hands-on role in supporting the execution, stability and continuous improvement of our marketing technology ecosystem.You’ll act as the final quality gate before campaigns, journeys and website updates go live — ensuring configuration, integrations, QA and UAT are completed accurately, on time and to agreed standards. You’ll also serve as the first line of triage for MarTech and integration incidents, protecting campaign performance and customer experience.Key ResponsibilitiesMarTech & Integration SupportSupport day-to-day operation of the MarTech stack (ecommerce, CDP, CRM, middleware)Configure, test and validate integrations with Technology and external vendorsMonitor integration health, data flows and error handlingEscalate and coordinate resolution of system issuesQA & Release ReadinessLead QA and UAT for MarTech-related releases and enhancementsValidate data accuracy, tracking, customer journeys and ecommerce flowsOwn release readiness including configuration checks, documentation and sign-offAct as the final quality gate prior to production releaseIncident & Campaign DeliveryAct as first responder for MarTech and integration incidentsCoordinate investigations with internal teams and partnersSupport campaign changeovers across website and MarTech-enabled channelsImplement campaign builds from approved briefs, ensuring alignment to brand and commercial goalsProcess & Continuous ImprovementEnforce intake, prioritisation and change processesMaintain delivery checklists, QA templates and documentationIdentify opportunities to optimise integrations and workflowsFacilitate user testing and feedback sessions to enhance website experienceWork with vendors to ensure our platforms remain competitive and best in classWhat You’ll Bring1–3 years’ experience in MarTech, ecommerce or digital operations2+ years’ experience working with multi-branded websitesExperience implementing technology changes involving integrationsHands-on campaign execution and platform changeover experienceStrong attention to detail with a structured QA mindsetExperience with ecommerce platforms (e.g. Shopify, WooCommerce) and CRM/marketing automation tools (e.g. ActiveCampaign, Klaviyo, Insider or similar)Exposure to integrations, middleware or data flows (highly regarded)Experience supporting UAT or release cycles (desirable)UX/UI exposure or interest (highly regarded)Strong stakeholder management and communication skillsA calm, organised and proactive approach — especially during campaign and release windowsWhy Join Medi Aesthetics?At Medi Aesthetics, we’re passionate about empowering confidence, growth and opportunity — for our clients and our people.You’ll benefit from:A collaborative, high-performing digital teamClear role ownership within a growing MarTech ecosystemExposure to ecommerce, CRM and integration complexity in a multi-brand environmentOngoing development opportunities in digital and marketing technologyThe stability and opportunity that comes with being part of Wesfarmers Ready to Make an Impact?Apply now to join Medi Aesthetics as our next Marketing Operations Specialist (Adelaide or Sydney) and take the next step in building a rewarding digital career.Your future in MarTech starts here.