Marketplace Account Support Specialist
We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.
More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster!
Marketplace Account Support Specialist
What you’ll have to do:
- Act as the primary point of contact during the seller integration process, providing them with information and support before they start operating on the eMAG Marketplace platform;
- Ensure the legal aspects are covered, including contracts, annexes, and supporting documents;
- Handle the commercial aspects, including commission grids, operational flow, and performance indicators;
- Provide support during the integration stages, acting as a liaison between Marketplace sellers and other departments involved in the integration process and/or partners;
- Work closely with the team leader to monitor and identify bottlenecks in the integration process and propose appropriate solutions.
What makes you a good fit:
- Teamwork skills, flexibility, and attention to detail;
- Sales and negotiation skills;
- Initiative, proactivity, and problem-solving ability;
- Results-oriented mindset with planning and prioritization skills;
- Excellent communication and relationship-building skills with sellers and colleagues;
- Higher education (completed or in progress);
- Good command of English, both spoken and written;
- Strong knowledge of MS Office (minimum version 2013: Word, Excel, PowerPoint, Outlook);
- A minimum of 6 months of experience in a similar position, specifically in B2B relationship management, is an advantage.
What we’ve prepared for you:
- Medical subscription: Medicover or Regina Maria.
- A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme & Genius, membership to different gyms or even professional development classes.
- Different discounts from our partners: banking, mobile, dental medicine or wellness.
- Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.
- An accelerated learning environment, with access to over 100.000 curated online resources and platforms, learning academies and development programs.
- New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.
#LI-hybrid #LI-DO1
Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.