Marketplace Manager

Position Summary

The Marketplace Manager is responsible for the strategic growth, daily operations, and performance optimization of AMain Hobbies’ third-party marketplace channels, including Amazon, eBay, Walmart, TikTok Shop, and other emerging platforms. This role owns marketplace P&L, catalog health, pricing strategy, promotions, compliance, and cross-functional coordination to drive profitable growth while maintaining brand standards.

DUTIES AND RESPONSIBILITIES:

Marketplace Strategy & Growth

• Develop and execute marketplace strategies aligned with AMain Hobbies’ revenue, margin, and brand goals
• Identify growth opportunities across existing and new marketplaces
• Own marketplace P&L, forecasting, and performance reporting

Catalog & Listing Management

• Oversee product onboarding, listings, and content optimization (titles, bullets, images, A+ content, attributes, SEO)
• Ensure catalog accuracy, compliance, and suppression resolution
• Manage assortment strategy by marketplace, including exclusives and channel-specific SKUs

Pricing, Promotions & Profitability

• Manage pricing strategy to remain competitive while protecting margins
• Plan, execute, and analyze promotions, deals, and marketplace events (Prime Day, Black Friday, etc.)
• Monitor fees, advertising costs, and operational expenses to optimize profitability

Advertising & Traffic Management

• Own marketplace advertising strategies (Amazon Ads, Walmart Connect, eBay Promoted Listings, etc.)
• Optimize spend, ROAS, and campaign structure in partnership with internal or external teams
• Leverage marketplace tools and data to drive visibility and conversion

Operations & Compliance

• Manage fulfillment strategy (FBA, FBM, 3PL, dropship where applicable)
• Monitor account health metrics, performance standards, and policy compliance
• Resolve escalations related to account issues, claims, returns, and customer feedback

Cross-Functional Collaboration

• Partner with Merchandising, Marketing, Supply Chain, Customer Service, and Content teams
• Align inventory planning and demand forecasting with marketplace needs
• Support new product launches and brand initiatives across marketplaces

Reporting & Analysis

• Track KPIs including sales, margin, conversion, buy box, ad performance, and inventory health
• Deliver regular performance reporting with actionable insights
• Stay current on marketplace trends, policy changes, and competitive landscape