Marketplace Operations Specialist Lead

Marketplace Operations Specialist Lead

Location: Beaverton, OR
Contract length: ~7 months
Schedule: Hybrid in Beaverton, OR (WFH Friday)
Pay: $27-32.40/hr, DOE

The Planet Group is looking for a Marketplace Operations Specialist Lead to join our well-known retail brand on a roughly 7-month contract! This role is 40 hours per week and will be hybrid in Beaverton, OR, working from home on Fridays. This person will report to the Marketplace Operations Manager, while cross functionally working with our Marketplace Partners unit (Planning, Merchandising, Finance) and Seasonal Execution teams. As a team, we will provide support to one of North America's key strategic Marketplace Partners!

Marketplace Operations Specialist Lead Qualifications:

• Bachelor's degree with 2-3 years of relevant work experience, preferred
• Clear communication and attention to detail
• Works independently and is comfortable with ambiguity
• Strong time-management skills and critical thinking
• Experience with SAP and MS Office Suite
• Goal and results-oriented
• Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred

• Act as the subject matter expert on a specific area of the business (example: Men's/Women's/Kids Apparel or Footwear, Supply, or Freight) by observing and understanding business operations to provide continuous improvement for optimizing and improving order book health efficiency
• Responsible for providing relevant and accurate data and highlighting risks and opportunities for our partners
• Connect with, develop, and maintain positive relationships with planning, transportation and account & channel contacts and internal cross functional partners through report interpretation, data visualization tools and phone/email communication
• Work with the MPO team monitoring critical performance metrics to improve service and drive business decisions
• Ensure quality, timely, and relevant information is in place to drive clarity and visibility within the supply chain for both internal and external partners
• Deliver customer service excellence through quick response times via email/phone are a foundational principle to success in this role
• Drive continuous process improvement, support operational partner projects and influence business decisions, while supporting our monthly shipment goal setting process