Markets Manager, Commodity Plastics

Own market liquidity and transaction performance across the Matium platform. Working closely with suppliers, buyers, and Market Advisors, you will balance supply and demand, improve match rates and conversion ratios, and help move markets from dormant and emerging to liquid and self-sustaining. This role sits at the intersection of marketplace operations, customer success, and market strategy, with a direct impact on Gross Transaction Value (GTV).

Job Responsibilities:

Market Management

• Monitor the health and liquidity of markets across the platform
• Identify supply and demand imbalances and develop strategies to improve market performance
• Help transition markets from Dormant and Provisional to Emerging and Liquid
• Recommend sourcing priorities and market development initiatives

Customer Success & Listing Optimization

• Work directly with customers to optimize listings and maximize buyer engagement
• Ensure supply is accurately represented and positioned for success
• Educate customers on marketplace best practices and platform capabilities

Match Rate & Conversion Optimization

• Partner with Market Advisors to improve buyer-supplier matching outcomes
• Identify friction points preventing successful transactions
• Develop playbooks that improve conversion from listing to transaction
• Track and improve key marketplace performance metrics

Analytics & Performance

• Monitor KPIs including Match Rate, Conversion Rate, Time to First Transaction, Market Liquidity, and GTV
• Use marketplace data to identify growth opportunities and operational improvements
• Collaborate with Product and Engineering teams to improve marketplace performance

Who You Are:

• Entry-level or junior-level looking to make a difference at a small and scaling company
• Experience in marketplace operations, customer success, sales operations, supply chain, trading, or similar environments (ideal, not required)
• Strong analytical and problem-solving skills
• Excellent communication and relationship-building abilities
• Customer-focused with a bias toward action
• Comfortable operating in a fast-paced, high-growth environment
• Experience with marketplaces, industrial products, logistics, procurement, or commodities is a plus

What Success Looks Like:

• Higher match rates and conversion rates
• More markets progressing to liquid status
• Increased supplier engagement and retention
• Faster transaction velocity
• Growth in Gross Transaction Value (GTV)

Compensation:

Base Salary: $60,000 – $80,000 (commensurate with experience)

• Equity participation
• Full benefits package

Why Matium

• Direct ownership of marketplace performance and liquidity
• Significant autonomy with measurable impact on company growth
• Opportunity to help build the transaction infrastructure for industrial materials
• Direct collaboration with customers, Product, Engineering, and Markets teams
• Direct line to the CEO with meaningful influence on company direction