Martech QA Lead
Posted
Description
Role & responsibilities
Key Responsibilities
- Master QA Strategy & Governance: Formulate and govern the end-to-end MarTech Quality Assurance Framework, defect management workflows, and sprint acceptance gates.
- Deliverability & Reputation Oversight: Monitor dedicated IP pools, sender reputation scores, spam trap hits, bounce rate categories, and ISP feedback loops.
- End-to-End Test Orchestration: Oversee integration testing across the full chain: Data Ingestion (CDI/API) Middleware Braze Segmentation Connected Content Dispatch Currents Streaming.
- Defect Triage & Sprint Sign-Off: Lead defect triage meetings, assign severity levels, enforce resolution SLAs, and issue formal sprint QA completion packages.
Required Qualifications & Experience
- Experience: 8+ years in Quality Engineering and MarTech deliverability, including 3+ years leading QA for enterprise ESP or customer engagement platforms such as Braze, SFMC, or Adobe.
- Deliverability Expertise: Deep expertise in email deliverability mechanics, ISP throttling algorithms (Gmail, Outlook, Yahoo, and European regional ISPs), and IP warming governance.
- Testing Tooling: Expert in email testing platforms such as Litmus and Email on Acid; API testing tools such as Postman and SoapUI; and mobile test environments such as BrowserStack and Charles Proxy.
- Compliance: Thorough understanding of global privacy and spam compliance.
Key Deliverables
- Master MarTech Quality Assurance Strategy and Test Plan
- Weekly Deliverability Health Dashboards and ISP Reputation Reports
- DNS Authentication and Subdomain Verification Audits
- Sprint QA Acceptance Certificates and Go/No-Go Decisions
Preferred candidate profile