MASSAGE THERAPIST

Job Summary:

The Massage Therapist is responsible to provide various massages and body treatments with professionalism, personalized service, and hospitality to members, while building clientele and promoting the wellness center and the spa operations. The therapist consistently assists in providing information to any inquiries, helps to coordinate all member requests for services, and maintains impeccable cleanliness of the spa. This position is responsible to know, observe and enforce the Clubs safety & security policies and guidelines. This individual will embody the Carolina Country Employee Mission and Absolutes.

Mission Statement: Through Excellence and gracious hospitality, we work together to enrich lives.

Absolutes:

1. Engage Greet by name, build relationships, fond farewell
2. Maintain a culture of trust and respect
3. Welcoming Smile, positive attitude, enthusiasm
4. Look for and act upon every opportunity to create memorable moments
5. Be accountable for immediately solving problems or find someone who can
6. Continuously improve experiences with effort, innovations and creativity
7. Diligently maintain clean and safe facilities

Job Functions include:

• Will provide direct spa service to members as scheduled, including, but not limited to administering all massages and related spa services to the highest level of service.
• Prepare massage rooms, ensuring products are stocked up ready for each day.
• Assures sanitation and cleanliness of massage room, surrounding areas and throughout the wellness center to club standards.
• Will report to Senior Massage Therapist or Wellness Director on any training needs / requests.
• To assist in checking off and unpacking stock upon arrival.
• To ensure clients receive the maximum benefits from their treatments.
• Pursues continuous development and education for himself or herself and for subordinates to enhance image, quality and offerings of the department.
• To provide thorough after care advice, including detailed recommendations to the members.
• Prepares and monitors operating and capital budgets; takes corrective action as necessary to help assure that budget goals are attained.
• Completes appropriate assignments made by the Senior Massage Therapist or Wellness Director.
• Performs miscellaneous office responsibilities.
• Completes required computer based training courses through ThinkHR within the required time frame.
• Is responsible for knowing CCC Employee Policies and working by the CCC Mission Statement.
• Enforces club rules and policies, especially those pertaining to safety and conduct in the athletic areas.
• To achieve retail targets as set by the Country Club.