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Massage Therapist-PT

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Provide each guest with excellent customer service, massages, and body treatments. Responsible for performing quality massages and body treatments in accordance to spa service standards.

  • Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.

  • Initiate and engage in conversations in a professional and friendly manner

  • Administer expert massage and body treatments for various purposes and needs and in the specific time frame given.

  • Provide consistent professional treatments as directed in training classes and accepted certification practice.

  • Properly care for equipment and products used

  • Communicate and describe in an articulate manner the spa offerings

  • Compare and contrast the different services on the menu

  • Recommend and up-sell services at the spa facility on property

  • Handle guest questions and concerns with professionalism and courtesy

  • Respond to guest requests immediately, accurately, and appropriately

  • Understand the importance of and committed to continuing education

  • Works unsupervised for extended periods

  • Uphold all protocols for set-up and cleanliness of treatment rooms.

  • Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude

  • Maintain a clean, safe, stocked and well-organized work area. Including extensive in-between client cleaning procedures.

  • Maintains well maintained spa appearance, cleanliness and ability to work entire shift in a mask as directed.

  • Comfortable around guests who may be in a state of undress

  • Perform other tasks assigned by Manager or Assistant Manager.

  • Ability to trouble shoot and problem solve problems in fast paced environment

  • Two years’ massage therapy experience at a resort or high-level country club

  • Proper training and certificates for service provided. (Must be able to produce certifications upon hire.)

  • Highschool diploma or equivalent.

  • Experience in administering treatments to male and female guests in a professional manner.

  • Understand and follow Blood Born Pathogen procedures

  • Excellent, reading writing and oral proficiency in the English language

  • Must be able to operate office equipment such as computers, online booking platforms, printer, and two-way radio.

  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Wage: Commission based plus tips

ADDITIONAL REQUIREMENTS

  • Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility.

  • Must be able to stand up to 9 hours per day Length of time of these tasks may vary

  • Able to lift 15lbs occasionally.

  • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.

  • Fast paced environment

  • Multiple tasks to be handled under time constraint.

  • Must be able to handle a heavy business volume, and sensitive s

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