Masseur
Summary
Supervises daily clinic operations including staffing, scheduling, patient registration, and workflow optimization to ensure efficient service delivery in a healthcare setting.
his position reports to the Manager, Ambulatory and Procedural Services and is responsible for supervising employees and activities for the efficient administration of the clinic. The supervisor oversees the day–to–day operations of the resources (human and material) space, equipment, patient registration, scheduling, office operations, charge capture, and referring physician relations. The supervisor ensures and performs administrative support services for a physician leader, manager or similar position. This position may include covering the academic components of the Medical Center.Major Responsibilities:Assures the efficient daily operations of the clinic, including appropriate staffing, appropriate use of supplies, workflow and productivity.Ensures efficient patient registration and the scheduling of medical procedures for both inpatients and outpatients. Monitors the scheduling process to ensure highest quality customer service. Participates in interdepartmental multidisciplinary performance improvement initiatives to improve the scheduling process. Develops and recommends improvements in systems, schedules and procedures. Demonstrates the use of quality improvement in daily operations.Maximizes utilization of session time by manipulating daily schedules to achieve the greatest potential for patient volume.