Master Scheduling Manager (Manufacturing)

Essential Accountabilities: The position incumbent ensures that

• Responsible for developing, tracking and continuously improving key performance indicators (KPI’s) for the supply chain and materials organization.
• Administrative knowledge required includes product and process knowledge and the ability to foster a participative effort is paramount for success in the position.
• Assist in the management of engineering changes that will include minimizing or elimination of obsolescence, and the effective implementation of new product launches including all SAP system requirements.
• Develop, maintain, and optimize the Master Production Schedule (MPS)based on customer demand, inventory levels, capacity constraints, and material availability.
• Translate customer orders into the manufacturing production schedule and work with the planning personnel when fluctuations in customer demands require adjustments to ensure schedules maintained and desired inventory levels.
• Help develop Master Scheduling functions for EETAM and work with the planning group to ensure that all departmental processes are being developed and followed.
• Monitor changes in customer requirements on a daily, weekly, and monthly basis to ensure production schedules and operating plans are adequate.
• Assist with development of level production schedules for manufacturing without substantial inventory increases all within plant capacities.
• Daily maintenance of production schedules and communication with materials and operations through assigned avenues.
• Monitor inventory levels in both WIP and FG ensuring they remain within pre-determined tolerances.
• Act as the primary point of contactfor key customers regarding order status, delivery schedules, and issue resolution.
• Manage customer forecasts, order entry, and changes in demand with accuracy and urgency.
• Communicate proactively with customers about potential delays, shortages, or changes in delivery timelines.
• Coordinate with internal teams to ensure customer requirements are met and exceeded.
• Build and maintain strong relationships with customers and cross-functional teams through consistent, professional communication.