Master Technical Field Engineer

What success looks like in this role: May serve as team or site leader, providing direction to other technicians. May have specialized and specific skillsets to support niche client environments. May assist with resource / task scheduling and resource management. Ensures best in class client experience across Field Engineering operations. Troubleshoots and resolves client escalations from team members. Supports roll-out of new, enhanced or upgraded products. Serves as subject matter expert, pro…