Service Advisor

Jerry Seiner Orem Mazda | Orem, Utah

Annual Earnings: $50,000-$120,000 | Base Pay + Commission

Great with People? Turn Your Skills Into a Rewarding Career!

Enjoy helping people, solving problems, and earning based on your performance? Jerry Seiner Orem Mazda is looking for a motivated Service Advisor who wants to build relationships, grow their automotive career, and maximize their earning potential.

As a Service Advisor, you'll be a key part of the customer experience, helping drivers understand their vehicle's needs while working with our technicians to deliver quality repairs and dependable service. Whether you have dealership experience or a strong background in sales, hospitality, or customer service, this could be your opportunity to turn your skills into a long-term career with a company that invests in its people.

Pay & Benefits

• Base Pay + Commission: Total annual earnings range from $50,000 to $120,000, depending on performance and results.

• Paid time off starting on Day 1.

• Health, dental, and vision insurance.

• Monthly employer HSA contributions.

• 401(k) retirement plan.

• Educational reimbursement.

• Supplemental insurance options.

• Year-end bonus programs.

• Employee discounts on vehicles, parts, and service.

What You'll Do

• Welcome customers, document vehicle concerns, and coordinate service appointments.

• Prepare repair estimates and explain recommended maintenance and repairs.

• Obtain customer authorization before work begins.

• Coordinate with technicians and Parts to manage repair timelines and workflow.

• Provide updates on repair status and communicate changes or additional recommendations.

• Ensure repair orders and warranty documentation meet dealership and manufacturer requirements.

• Review completed repairs and charges at vehicle delivery.

• Resolve customer concerns professionally, involving management when necessary.

• Maintain accurate records while supporting department sales and performance goals.

What We're Looking For

• Automotive experience preferred, especially in service advising, parts, or automotive customer service.

• Candidates with retail, hospitality, sales, or other customer-facing experience are encouraged to apply.

• Strong communication, organization, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Confidence explaining recommendations and discussing pricing.

• Dependability, attention to detail, and a willingness to learn.

DealerTrack and Xtime experience is a plus, but we're willing to train the right candidate!

Why Orem Mazda and Jerry Seiner?

Orem Mazda is part of Jerry Seiner Dealerships, a family-owned automotive group since 1975. We believe in treating employees like family, promoting from within, rewarding hard work, and providing the tools to build long-term careers.

Join a team that values its people and offers opportunities to develop your skills and grow within the organization.

Ready to Get Started?

Take the next step in your automotive career with a company that invests in its people.

Apply today to join the Jerry Seiner Orem Mazda team!