McCusker's Store Clerk, 35+ hours/wk

JOB SUMMARY: To handle the cash sale of goods to members and the general public in a friendly, efficient and accurate manner. To ensure that displays, coolers and shelves are clean, neat and fully stocked according to established procedures.

ESSENTIAL JOB FUNCTIONS:

CASHIERING:

• Be able to perform store opening and closing procedures.
• Maintain checkout area in clean, orderly condition: show initiative in ensuring an orderly and clean store; bring problems to the attention of the manager on duty.
• Check out customer purchases efficiently and accurately following established procedures.
• Be knowledgeable about the system of membership in order to answer customer questions and sign up new members.
• Be able to follow pricing and stocking guidelines as stated always striving for accuracy.
• Follow guidelines established to ensure assigned areas are fully stocked at the expected rate.
• Ensure deliveries are received promptly and accurately and all products and invoices are routed to the appropriate areas.

CUSTOMER SERVICE & TEAM WORK:

• Respond promptly to calls for assistance with customer needs.
• Greet customers and assist them with questions and special orders in a prompt and friendly manner
• Be familiar with products sold in the store- where located and where to find delivery schedules and information on special ordering.
• Follow store policies about returned merchandise in order to respond clearly and consistently.
• Participate in telephone answering.
• Attend all staff meetings.
• Be generous in agreeing to switch/ substitute for a colleague.
• Be vigilant and pro active about store maintenance (eg. attend to spills immediately)
• Maintain honest, direct and respectful communications with co-workers and managers and take initiative in problem solving.

MAINTENANCE:

• Maintain receiving, storage and display areas in clean, orderly and efficient condition Take out trash and break down boxes regularly.
• Be alert to condition of customer areas; sweep, mop, clean up spills as needed.
• Participate in regular and thorough cleanings of all work and display areas.