Media & Engagement Manager

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities. We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the Media & Engagement Manager, are expected to model and promote the organization’s mission and values in every aspect of their work.

Essential Job Duties and Responsibilities

• Develop and execute strategic communications, marketing, and public relations initiatives that strengthen organizational visibility, brand recognition, and community engagement.
• Create, manage, and distribute high-quality content across multiple platforms, including social media, print media, broadcast media, press releases, newsletters, website updates, email campaigns, and promotional materials.
• Lead media relations efforts by drafting press releases, coordinating media outreach, cultivating relationships with media contacts, and identifying opportunities to increase positive media coverage and public awareness.
• Manage the organization’s social media presence by developing content strategies, monitoring engagement trends, increasing audience growth, and maintaining a consistent brand voice across all channels.
• Maintain and update website content to ensure messaging remains current, engaging, and aligned with organizational priorities and campaigns.
• Support organizational campaigns, fundraising initiatives, special events, and community engagement efforts through strategic promotion, storytelling, and audience-focused communications.
• Collaborate with internal teams and external stakeholders to gather impactful stories, program updates, testimonials, and content that highlight organizational impact and mission-driven work.
• Monitor communications and marketing analytics, media coverage, and engagement metrics to evaluate effectiveness and provide recommendations for continuous improvement.
• Represent the organization professionally during community events, media opportunities, and stakeholder engagement activities, including occasional evening and weekend support throughout the Metro Atlanta area.
• Other duties as assigned.