Medical Admin Support

TASKS:

• Responding to inquiries received through inbound calls and emails
• Conducting Insurance Verification
• Handling Prior Authorization
• Monitoring and Pursuing Claims
• Data Entry

REQUIREMENT:

• Proficiency in English, both spoken and written
• Extensive background in the US Healthcare Industry
• HIPAA Compliance/Training/Certification
• At least 2 years of experience as a Medical VA or similar BPO role involving US Healthcare accounts
• Competency in Insurance Verification, Prior Authorization, Patient Scheduling, Claims Processing, managing Inbound/Outbound calls, and email correspondence
• Full-time availability during the Graveyard Shift (40 hours per week)
• Strong customer service aptitude, even in challenging patient/provider interactions
• Familiarity with EMRs/EHRs, Portals, and tools utilized in the US Healthcare sector
• Tech-savviness

BENEFITS:

• A competitive starting wage of $800 - $900.
• Paid Time Off (PTO) for vacation, sick days, and United States holidays.