Medical Administrative Assistant

Anderson Orthopaedic Clinic is currently seeking a Medical Administrative Assistant to join our team! We are seeking candidates who are very detailed oriented and with a strong ability to multitask. The candidate will be dependable, highly reliable and a proactive self-starter with excellent communication and customer service skills. Surgery scheduling experience is a plus!

Administrative duties include but are not limited to:

Answer phones, triage calls, schedule appointments as the first point of contact for patients

Prepare provider clinic to ensure provider has all necessary information needed to run an efficient clinic

Run provider clinic efficiently

Use customer service principles and techniques to deal with patients calmly and pleasantly

Confirm, cancel, reschedule and update patient appointments at request of patient AND/OR provider

Enter and update patient information, obtain authorizations

Follow-up in a timely manner to patient requests and questions

Address patient concerns efficiently and effectively.

Scan documents into patient charts

Fax necessary paperwork

Effectively communicate and complete requests from other medical offices (faxing patient medical records, or other information as requested)

Time Management:

The hours are 8:30AM-5:00PM. There will be clinic days that run later than 5:00PM. You are not required to stay later, but you may be asked to occasionally help until the surgeon has completed his schedule and\or the work for the day has been completed.