Medical Administrative Assistant

Position Summary:

The Medical Administrative Assistant will play an integral role in the day-to-day support of the Nursing department to ensure the needs of the individuals we support are met. He or she will report to the Director of Nursing.

Position Duties:

· Handling incoming and outgoing calls, accurately documenting messages

· Organizing and uploading files and consultations into EMR

· Scheduling medical appointments for people supported

· Effectively communicating relevant information to all departments and families and redirecting inquiries as needed, including but not limited to sending out weekly appointment schedule

· Obtaining and managing pharmacy refills and communicating relevant information

· Typing correspondence, reports, memos, and manuals with attention to detail and efficiency

· Interacting professionally with outside agencies, vendors, and other facilities

· Maintaining confidentiality of nursing department data and personnel information

· Supporting departmental tasks and payroll duties as required

· Report to the Director of Nursing

· Other duties as assigned

Requirements:

· At least 3 years of experience in a nursing home or healthcare setting

· Excellent communication and organizational skills

· Strong ability to maintain confidentiality and professionalism

· Familiarity with EMR systems and scheduling transportation for patients