Medical Aid administrator

Position: Medical Aid Administrator

Working Hours: US Hours (9am-5pm EST)

Full-Time, Remote Work.

Salary: South African Rand (ZAR)

We are seeking a detail-oriented and highly organized Medical Aid Administrator to join our team. In this role, you will be responsible for managing the Medicaid application process for residents, ensuring applications are completed accurately, submitted on time, and monitored through approval and ongoing recertification.

The ideal candidate is confident discussing financial matters with clients and families, has excellent administrative skills, and is comfortable working across multiple systems in a fast-paced healthcare environment.

Key Responsibilities

• Manage the Medicaid application process from admission through approval and ongoing recertification.
• Collect, review, and organize financial documentation required for Medicaid applications.
• Prepare, submit, and track Medicaid applications and all supporting documentation.
• Monitor the status of applications and liaise with Medicaid caseworkers to resolve outstanding issues.
• Process annual renewals, eligibility redeterminations, and changes in resident eligibility.
• Coordinate closely with the Admissions, Business Office, Social Services, and Billing teams to ensure accurate and timely processing.
• Maintain accurate records and ensure all documentation complies with company and regulatory requirements.
• Perform additional administrative duties as assigned.

Requirements

• Previous experience in healthcare administration, medical funding, medical aid, insurance administration, or a similar administrative role.
• Experience with Medicare, Medicaid, managed care, or health insurance processes is highly advantageous.
• Confidence and professionalism when discussing financial matters with residents and their families.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Exceptional attention to detail and accuracy.
• Excellent verbal and written English communication skills.
• Ability to work independently while collaborating effectively with a multidisciplinary team.
• Comfortable learning and navigating multiple computer systems and databases.

Thinking of applying? Here's the inside scoop.

Let us walk you through the next steps.

Step 1 – Complete Your Application

Fill in our application form and upload your CV. This stores your profile in our Applicant Tracking System (ATS) and places you into our active job pipelines, making it easier for us to match you with current and future opportunities.

Step 2 – The First Look (One-Way Video Interview)

This is where your application comes to life. We review your CV and video interview to get a feel for your experience, communication style, and overall fit. If we like what we see, you're on to the next step!

Why do we ask for a video?

Because a résumé can tell us what you've done, but it can't show us you. Your video is your moment to shine, and it helps us see:

• How you communicate and connect with people.
• How you present yourself professionally.
• Other opportunities you might be an even better fit for (bonus surprises!).

Think of it as your personal trailer. One great video means we can pitch you for multiple roles and get you in front of the right employers, faster.

Heads up: Some clients watch your video directly, so make it one you'd be proud to have represent you. This is your highlight reel—make it count!

Step 3 – Let's Actually Talk

A Recruitment Specialist calls to chat about your experience, your availability, what you want to earn, and the role itself. Consider it a friendly vibe check.

Step 4 – The Fine Print, Made Fun

We break down what it's like working as an independent contractor—hours, pay, contract terms, the whole deal. No surprises, no fine-print sneakiness. You'll get it all in writing.

Step 5 – Matchmaking Time

Our Talent Delivery Team plays cupid, matching you to clients where you're most likely to shine. We can't promise everyone gets picked, but we're rooting for you.

Step 6 – Showtime

Got shortlisted? We'll set up your interview, prep you like a pro, and have your back the whole way—with a Reworks teammate right there facilitating.

Step 7 – The Verdict

We chase feedback the second it lands and keep you in the loop.

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.