Medical Assistant

POSITION SUMMARY: The Medical Assistant provides clinical and administrative support to physicians, physician assistants, and nurse practitioners during patient visits. This role ensures a smooth clinic flow, assists with procedures, schedules tests and surgeries, and delivers exceptional patient care while maintaining confidentiality and professionalism.

KEY RESPONSIBILITIES:

• Prepare patients for clinical examinations by taking vital signs, patient history of present illness (HPI), and assisting with bandage or dressing removal.
• Escort patients to exam rooms or imaging areas and ensure all necessary reports, imaging, and records are available for provider review.
• Assist providers with procedures such as suture or staple removal, injections, and brace/cast application or removal.
• Document patient encounters in charts and complete related paperwork, including therapy orders, work releases, disability/FMLA forms, and worker compensation forms.
• Initiate the billing process for clinic visit and surgeries.
• Schedule and order imaging, diagnostic tests and surgeries; obtain pre-authorizations as required.
• Educate patients on wound care, brace use, and follow-up instructions.
• Answer patient questions via phone or in person in a timely and professional manner.
• Maintain a clean and stocked exam room, handle biohazardous waste in compliance with safety standards.
• Perform additional duties as assigned by the supervising physician.

REQUIRED SKILLS & COMPETENCIES:

• Basic knowledge of medical terminology and anatomy.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and accuracy.
• Commitment to maintaining patient confidentiality
• Proficient computer skills.
• Strong interpersonal skills.
• Physical ability to lift 50 lbs independently and 100 lbs with assistance.
• Calm and effective response in emergency situations.
• Excellent verbal and written communication skills.