Medical Assistant - Atlanta, GA (33237)

SUMMARY

The Medical Assistant is responsible for providing administrative, clinical, and operational support to healthcare providers and claimants within the clinic environment. This role supports the efficient operation of the clinic by assisting with Compensation & Pension (C&P) examinations, claimant intake, diagnostic testing, medical record preparation, and daily clinic workflows.

The Medical Assistant serves as a key support resource for providers, claimants, and operational leadership by ensuring clinical areas are prepared, claimant information is accurately documented, diagnostic procedures are completed properly, and clinic operations remain organized and efficient. This position requires strong organizational skills, clinical proficiency, attention to detail, professionalism, and the ability to work effectively in a fast-paced healthcare environment.

ESSENTIAL JOB FUNCTIONS

• Interview claimants to obtain comprehensive medical histories and ensure accurate and current information is documented appropriately.
• Prepare clinical charts and conduct Medical Opinion (IMO) research prior to claimant appointments to support efficient examination workflows.
• Escort and guide claimants through the examination process while providing professional and courteous support during clinic visits.
• Obtain and document vital signs, including blood pressure, pulse, temperature, weight, and other required measurements using appropriate medical equipment.
• Conduct diagnostic and screening procedures as directed by healthcare providers, including:
  • Electrocardiograms (EKGs).
  • Pulmonary Function Tests (PFTs).
  • Ankle Brachial Index (ABI) testing.
  • Vision screenings, including Snellen testing, near vision testing, stereo fly testing, and peripheral vision testing.
  • Pure tone audiometry screenings for Department of the Interior (DOI) and Reserve Health Readiness Program (RHRP) appointments when trained and assigned.
• Perform phlebotomy and blood draws for diagnostic purposes when required.
• Assist with prescreening visitors and supporting claimant check-in/check-out procedures utilizing scheduling and practice management systems.
• Demonstrate professionalism, empathy, and sensitivity to claimant needs and confidentiality requirements throughout all interactions.
• Update and maintain medical records, operational documentation, and billing-related information in accordance with privacy regulations and company standards.
• Prepare and sanitize exam rooms, diagnostic equipment, and medical instruments to maintain a safe, clean, and organized clinical environment.
• Ensure compliance with infection control standards, clinic safety procedures, and housekeeping protocols.
• Operate office and clinic equipment including printers, scanners, fax machines, copiers, phones, and scheduling systems.
• Collaborate with supervisors and operational leadership to support provider schedules, claimant flow, and clinic efficiency.
• Assist with inventory management, supply organization, and ordering of clinic materials and medical supplies.
• Maintain daily and weekly clinic cleaning responsibilities, including lobby, exam room, and office cleaning tasks.
• Support operational continuity by assisting with administrative tasks and workflow coordination as assigned.
• Perform additional duties as assigned by operational leadership based on business needs.