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Balance Health

Medical Assistant

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The Medical Assistant works closely with Physicians/Providers and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related responsibilities. In this lead role, the LMA also works to fulfill a variety of patient needs and ensures smooth patient flow within the office, occasionally in both the back and front of the practice office.

  • Greets patients in a professional and friendly manner in person on site and/or via phone
  • Escorts patients to exam rooms ensuring preparation and set up is ready for provider appointments
  • Takes vital signs and may perform ancillary tests appropriate to skill level per provider guidance
  • Properly prepares exam rooms for providers, ensuring they are properly stocked with all necessary supplies for use during patient examinations, treatment, and procedures
  • Apply dressings, bandages, and splints as directed by providers
  • Ensures a sanitized and safe working environment is maintained per required protocols
  • Maintains complete and accurate patient records entering all information timely per established protocols
  • Properly maintains HIPAA compliance including strict confidentiality at all times
  • Demonstrates excellent communication skills by properly coordinating and communicating services between patients, providers, coworkers, and outside entities as necessary and timely always with professionalism
  • Performs other medical assistant / office duties as needed or requested



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