Medical Assistant/Cardiology

JOB SUMMARY:

Responsible for assisting providers with patient care, clerical, and organizational tasks. Responsible for patient flow, appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.

ESSENTIAL JOB RESPONSIBILITIES:

• Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at SouthCoast Health.
• Controls the patient flow in the clinic for the providers. Coordinates with co-workers to ensure all necessary clinical services are provided on date of service. Emphasis placed on excellent patient satisfaction.
• Prepares patient charts for the appointment: by reviewing and gathering all relevant information from a patient's medical record, including past medical history, current medications, lab results, imaging studies, and recent progress notes, to ensure the healthcare provider has a complete picture of the patient's health status before adding new information during an upcoming appointment or procedure and ensure that the chart is complete in Electronic Health Record (EHR) before closing.
• Prepares the patients for examinations and/or special procedures. Obtains and records vital signs (height, weight, blood pressure, pulse, respirations, pain, and temperature). Interviews patients to identify current medical needs and relevant patient history. Reconciles medications at every visit. Documents findings in medical records.
• Documents patient care observation and activities according to professional standards and procedures.
• Performs clinical duties as assigned by Nurse or Provider. Assists Provider with examination of patient, treatment, special tests, and procedures.
• Assists patients in setting self-management goals that support healthy behaviors.
• Actively monitor and maintain information regarding patients who have been referred to other healthcare providers, ensuring timely follow-up to track their progress and treatment status.
• Generates report/list and proactively reminds patients/families of preventative services that are needed such as flu shot, wellness screenings, labs, etc.
• Update the patient plans of care and document care coordination/interventions while integrating quality initiative measurements to demonstrate results and show quality improvement in patients care.
• Will manage boxes in EHR of outstanding tasks, alerts, or pending actions related to patient care timely and accurately.
• Assists with patient inquiries/concerns regarding medical care, medication instructions and prescription call-ins in a prompt, courteous, and efficient manner.
• Performs EKG’s as ordered by providers.
• Promotes wellness by providing patient education materials, communicating physicians’ advice and instructions on how to self-manage care.

SouthCoast Health is an Equal Opportunity Employer and Drug-Free Workplace. Applicants selected for employment will be subject to pre-employment drug testing.