Medical Assistant (Certified)-Clinical

About This Job

As a Certified Clinical Medical Assistant, you play a vital role in delivering exceptional patient care and ensuring the smooth operation of our clinic. You serve as a primary point of contact for patients, providing compassionate support and essential clinical services. You directly contribute to patient well-being and assist our healthcare providers in maintaining high standards of care, making a tangible difference in the lives of those we serve every day.

Job Duties and Responsibilities

• Prepares examination rooms, ensuring they are clean, stocked, and ready for patient visits.
• Greets patients warmly, escorts them to exam rooms, and prepares them for their appointments.
• Measures and records vital signs accurately, including blood pressure, pulse, temperature, respiration, and weight.
• Performs phlebotomy procedures, collecting blood samples efficiently and safely.
• Administers medications and injections as directed by the provider, adhering to all safety protocols.
• Conducts Electrocardiogram (ECG/EKG) tests precisely, ensuring accurate readings.
• Collects and processes various specimens, ensuring proper labeling and handling for laboratory analysis.
• Educates patients on medical procedures, medication instructions, and general health information clearly and empathetically.
• Documents all patient interactions, vital signs, procedures, and other relevant information accurately within the Electronic Health Records (EHR) system.
• Utilizes correct medical terminology in all written and verbal communications.
• Maintains strict HIPAA compliance and patient confidentiality in all aspects of care.
• Assists providers during examinations and procedures, anticipating needs and providing necessary support.
• Manages patient flow, ensuring appointments run on schedule and minimizing wait times.
• Responds to patient inquiries and phone calls, providing information or directing calls to appropriate personnel.
• Sterilizes medical instruments and equipment according to established guidelines.

Required Qualifications

Education

• Completes a high school diploma or equivalent.
• Graduates from an accredited Medical Assistant program.
• Holds current Medical Assistant certification (CMA, RMA, CCMA, or NCMA).

Experience

• Possesses at least one year of experience working as a Medical Assistant in a clinical setting.

Knowledge/Skills

• Demonstrates proficiency in Phlebotomy techniques.
• Accurately performs Vital Signs Measurement.
• Navigates and utilizes Electronic Health Records (EHR) systems effectively.
• Administers Medication Administration safely and accurately.
• Performs Electrocardiogram (ECG/EKG) procedures correctly.
• Provides clear and concise Patient Education.
• Collects, labels, and processes Specimen Collection according to protocol.
• Administers various types of Injections.
• Understands and applies Medical Terminology.
• Adheres strictly to HIPAA Compliance regulations and patient confidentiality.
• Communicates effectively both verbally and in writing.
• Works collaboratively as part of a healthcare team.
• Exhibits strong attention to detail and organizational skills.
• Demonstrates empathy and compassion in patient interactions.

Preferred Qualifications

• Possesses experience with specific EHR systems (e.g., Epic, Cerner).
• Holds advanced certifications relevant to clinical practice.
• Speaks a second language fluently, particularly Spanish.

Physical Requirements/Work Conditions

• Stands, walks, bends, and reaches frequently throughout the workday.
• Lifts and carries up to 25 pounds occasionally.
• Works in a fast-paced clinical environment with potential exposure to bodily fluids and communicable diseases.
• Operates standard medical equipment safely.
• Maintains manual dexterity for performing clinical tasks.