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Role and Responsibilities
Duties of clinical medical assistants include, but are not limited to, taking vital signs of patients, conducting/assisting with in-office screening tests, collecting and preparing specimens to send to diagnostic laboratories, recording medical allergies/medications, maintain examining rooms, and ordering and stocking of supplies. Medical Assistants must communicate with patients, visitors and staff in a professional and caring manner.
- Maintaining laboratory start up and closing logs.
- Stocking & cleaning examining rooms & treatment rooms at the beginning and end of clinic and as needed throughout the day.
- Clean exam rooms and make sure they are prepared for the next patient.
- Placing patients in exam rooms, including assisting with wheelchair and cart transfers.
- Vital signs: Temperature, blood pressure, respiration, pulse, weight and height on all
patients. Orthostatic vital signs and pulse oximetry, when appropriate. Document in EMR.
- Obtaining or updating allergy and medication list. Document in EMR.
- Injections as needed.
- Perform EKG’s.
- Phlebotomy including blood cultures. Instructing patients on UA/C&S and Hemoccult collection. Processing of molecular testing, occult cards and urine dips.
- Basic use of the blood analyzer, coagulation instrument, glucometer. Including running of
CBC’s/INR’s/glucose, start-up, shut down and QA procedures, as well as troubleshooting.
- Perform calibration and linearity and proficiency testing as assigned by lab manager.
- Use of Reference Lab: (a) Should be able to look up which tubes are needed for testing and test codes; (b) Will be responsible for making sure all patients and tests are entered correctly into computer; (c) Keeping all equipment for reference lab stocked; and (d) Retrieving results from reference labs.
- Assist physicians with all procedures.
- Stocking patient refrigerator and refreshment area and keeping it clean, as directed by site-supervisor.
- The MA will have a main office for which they will usually be working; however, he/she must be flexible enough to work at all locations as needed and have reliable transportation.
- Comply with the OSHA regulations
- Participate in the NWOH safety program
- Attend all mandatory trainings & complete quizzes as assigned.
- Report hazards
- Suggest controls
- Report occupational illnesses and injuries
- Laboratory responsibilities as follows:
- Follow all laboratory procedures for specimen collection and processing.
- Follow all established laboratory testing procedures.
- Follow all laboratory reporting policies
- Maintain records documenting that proficiency test samples were treated exactly as patient samples.
- Adhere to the laboratories quality control policies
- Document all quality control, environmental and function checks, and maintenance performed.
- Follow the laboratory’s policy if test systems are not within established levels of performance.
- Document all corrective actions taken.
- Identify problems that may adversely affect testing and either correct the problem or notify the director, Lab Manager or Site Supervisor.
- Complete all required laboratory training and competency offered by employer
- Laboratory Duties:
- Perform phlebotomy, and inform the patients of all specimen collection directions.
- Process specimens for testing and transport according to policy.
- Perform and document daily environmental, maintenance and function checks.
- Perform and document quality control each day on the tests performed prior to testing patient samples.
- Perform testing only when all established a laboratory performance criterion has been met.
- Perform the following tests according to the laboratory's established procedures:
- Complete Blood Count (CBC)
- Pro-time - Waived
- Glucose - Waived
- Occult Blood – Waived
- Urine Dipstick – Waived
- Test all proficiency testing samples as patient samples.
- Document all corrective actions taken.
- If unable to correct any problems alert the director, laboratory manager, site-supervisor.
- Disinfect the countertops daily.
- Ensure that all reports are seen by the ordering physician.
- Monitor the testing going to the reference lab for timely completion of all tests ordered
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to stand
- Frequently Required to walk
- occasionally required to sit
- Frequently required to use hands and fingers, bend, stoop, kneel
- continually required to talk or hear
- occasionally required to lift up to 25 pounds
- Specific vision abilities required for this job include: close vision, distance vision, peripheral, depth and ability to adjust or focus.
- exposure to fumes, airborne particles or toxic chemicals and hazardous materials.
- Frequent exposure to bloodborne and airborne pathogens or infectious materials
- protective clothing or equipment is required that include: gloves, closed-toe shoes, protective eyewear and gowns.
- the noise level in the work environment is moderate.
- perfume/cologne and scented lotions or make-up are not allowed in clinical space.
- dress-code required – see manager.
Additional Notes
Attends all mandatory meetings unless otherwise approved by manager. It is the employees’ responsibility to get notes from any missed staff meeting. Represents NWOH in a professional and positive way when interacting with peers, patients, and other professional ancillary services.
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