Medical Assistant
As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The Medical Assistant will gather information and documents to support the patient visit. The medical assistant is responsible for adhering to all policies, procedures and practice guidelines, promoting teamwork with all members of the health care team, maintaining complete, timely and accurate clinical documentation for each patient and continually looking for opportunities to improve processes and workflow.
High school diploma or GED
Medical Assistance Diploma
AHA BLS certification
Medical Assistant with at least 6 month of experience
EPIC experience always preferred
Basic Computer and Phone skills
Reliable, good with patients, good team player, okay with fact paced work environment
Excellent customer service, public and patient relation skills, and communication skills.
Ability to prioritize work and fluctuation in workload.
Self Motivated Problem Solver
Minimum Education/Licensures/Qualifications:
• 2 years of Medical customer service rep experience
• Understanding of Medicare and Commercial insurance
• Able to verify insurance
• Ability to adapt to a constantly changing environment
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint and computer literacy
• Must have EMR skillset
• Strong attention to detail, multi-tasking, communication, and organizational skills are essential
• Demonstrated ability to accurately perform data entry and pay close attention to detail