Medical Assistant
Description
The Medical Assistant provides clinical and administrative support to ensure efficient patient care delivery in a medical office environment. Responsibilities include direct patient care, assisting providers with clinical tasks, preparing patients for examinations, and supporting front-office functions as needed. The Medical Assistant performs duties in accordance with clinical protocols, safety standards, and organizational policies.
Essential Duties & Responsibilities
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Prepare exam rooms and assist providers with patient care and procedures
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Obtain and document patient vital signs and medical history in EMR (NextGen)
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Explain procedures and treatments to patients to promote understanding and comfort
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Administer medications and treatments as directed by provider and within certification scope
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Observe and document patient conditions, reporting changes to provider promptly
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Assist with patient education and discharge instructions as directed by provider
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Schedule diagnostic tests and procedures ordered by provider
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Answer and triage patient calls; address questions regarding tests, results, and medications; respond same day
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Communicate professionally with physician offices, facilities, and vendors; coordinate external scheduling
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Maintain patient confidentiality and comply with HIPAA standards at all times
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Work cross-functionally to support clinic operations and maintain workflow
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Must be willing and able to travel to satellite locations as needed (clinic in Fort Worth to follow providers schedule)
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Perform other duties as assigned