Every single day, you have the power to turn a stressful clinic visit into a warm, healing experience. At Nao Medical, our Medical Assistants are the heartbeat of our clinical team. You aren’t just checking boxes; you are partnering with providers, leveraging modern healthcare tech, and directly impacting the health of your local community.

If you're ready to grow your clinical skills in a fast-paced, supportive, and truly innovative environment, we want to meet you.

About Nao Medical

Nao Medical is a modern, multi-specialty healthcare network committed to accessible, high-quality, patient-centered care. For 13+ years, we've proudly served over a million New Yorkers by combining clinical excellence with compassionate service to create healthier communities.

Why You'll Love This Role

Hands-on Clinical Variety: Build your skills every day by assisting with diverse procedures, from phlebotomy and EKGs to wound care and splinting.
Direct Patient Impact: Be the reassuring face and compassionate voice that guides patients through their health journeys from check-in to checkout.
Tech-Enabled Workflows: Spend more time with patients and less time fighting paperwork using our modern, seamless Electronic Medical Records (EMR) system.
Supportive Team Leadership: Work alongside dedicated Site Supervisors and Licensed Providers who actively champion a collaborative, low-drama culture.
Career Growth: Learn new clinical specialties and fast-track your healthcare career within our rapidly expanding, multi-specialty network.

Compensation + Benefits

Pay: Competitive Hourly Rate (Based on experience)
Full Benefits Package: Comprehensive medical, dental, and vision insurance.
Life Coverage: Complimentary $50,000 Life and AD&D insurance.
Family Perks: Free discounted care for you and your family at any Nao Medical Clinic.
Financial Security: 401(k) retirement plan with competitive company match.
Time to Recharge: Generous Paid Time Off (PTO) and paid leave programs.
Pet Insurance: Coverage to help care for your furry family members.

What You'll Do

Clinical Excellence & Patient Care

Escort patients to exam rooms, accurately document chief complaints, and collect vital signs.
Perform point-of-care testing, including EKG testing, phlebotomy, and laboratory specimen collection and prep.
Assist Licensed Providers with minor clinical procedures like wound care, ear lavages, breathing treatments, and suture/staple removal.
Maintain strict sterilization protocols for medical equipment and clinical spaces to ensure patient safety.

Patient Experience & Coordination

Create a welcoming environment by checking in on patients during their visit and clearly communicating updates to reduce wait times.
Coordinate seamlessly with the clinical and administrative staff to optimize patient flow.
Assist patients with mobility and positioning needs with ultimate empathy and respect.

Clinic & Operational Support

Assist with front-desk operations as needed, including patient registration, answering phones, and scheduling follow-up appointments.
Maintain complete and accurate patient charts within the EMR system, upholding standard HIPAA compliance.
Keep exam rooms perfectly stocked, clean, and prepped for the next patient.

Certified Medical Assistant (CMA), EKG Certification, or Phlebotomy Certification
Active Basic Life Support (BLS) Certification
Active Infection Control Certification
Fully comfortable documenting in Electronic Medical Record (EMR) systems.
Strong communication skills, deep empathy, and a collaborative team mindset.
Previous experience in an urgent and primary care (Preferred)

10 openings across locations