Medical Assistant I

Position Summary

ESSENTIAL FUNCTIONS

· Assess, measure and document in the electronic health record (EHR) vital signs; including height, weight, blood pressure, waist circumference and pulse for all patients upon checking in for appointments

· Give instructions to patients as instructed by physician or APRN

· Ensure all related reports, labs and information is filed and available in patients’ medical records prior to their appointments

· Participate in weekly team meetings with department members

· Provide support for the administrative staff by covering reception or intake during absences

· Schedule intake and consultation appointments and monitor messages during the absence of intake staff

· Schedule emergency consultations and hospital step-down appointments

· Respect and demonstrate ability to maintain client confidentiality

· Act as an ambassador of Family Service and Guidance Center in the community setting. This may include doing public educational and informational presentations

· Supports and actively promotes the vision and mission of Family Service and Guidance Center and the philosophy of the strengths perspective

· Other duties as assigned by supervisor.

POSITION QUALIFICATIONS

Education/Licensure:

• LMHT, CNA, or CMA certification preferred.
• Must successfully pass the KBI, DCF Central Registry, and all other background investigations.
• A valid driver's license, a good driving record, current auto insurance and reliable transportation maybe required.

Experience:

· Experience working with special needs children/youth and families is preferred.

Knowledge/Skills/Abilities:

• Effective communication skills (verbal and written)
• Customer focused (internal and external)
• Team oriented and ability to get along with others
• Excellent listening skills
• Accountability
• Reliability
• Trust/Integrity
• Demonstrates adaptability/flexibility
• Developed time management skills
• Developed organizational skills
• Proficiency in MS Office Suite with ability to learn other software programs as necessary including Electronic Medical Record (EMR)
• Relationship building
• Problem solving
• Attention to detail and accuracy in work
• Ability to be collaborative
• Open to learning and accepting feedback
• Ability to maintain appropriate boundaries and confidentiality
• Strengths based
• Family centered
• Culturally respectful

PHYSCIAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry

Stand (F) 10 lbs. or less (F)

Walk (F) 11 – 20 lbs. (O)

Sit (O) 21 – 50 lbs. (O)

Manually Manipulate (O) 51 – 100 lbs. (O)

Reach Outward (O) Over 100 lbs. (O)

Reach Above Shoulder (O)

Climb (N)

Push/Pull

Crawl (N) 12 lbs. or less (O)

Squat or Kneel (O) 26- 40 lbs. (O)

Bend (O) 41 – 100 lbs. (O)

Other Physical Requirements:

WORK ENVIRONMENT

Office Based working environment; requires flexible schedule; frequent interruptions occur; expected to deal with individuals in potential crisis; risk of exposure to aggressive and/or acting out (verbal and physical) children and youth.

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