Medical Assistant I

Medical Assistant – Telehealth

Location: Primarily Remote; periodic travel to Premier health centers

Make a Difference. Build Healthier Futures. Grow With Premier.

At Premier Community HealthCare Group, we believe everyone deserves access to compassionate, quality healthcare. As a Federally Qualified Health Center, we serve our communities with care that makes a lasting difference. As a Telehealth Medical Assistant, you’ll help patients connect with providers, navigate virtual visits, and receive the support they need.

We are seeking a Medical Assistant – Telehealth who wants to:

✅ Make healthcare easier to access through virtual patient support.
✅ Build trusting relationships through compassionate communication.
✅ Help providers deliver coordinated, timely care.
✅ Be part of a team improving health in our communities.

If you’re passionate about expanding access to quality care, we would love to connect with you.

What You’ll Do

▶ Guide patients through virtual visits, check-in, and check-out.
▶ Coordinate appointments, follow-ups, referrals, and patient requests.
▶ Update patient information and document medical histories and vital signs.
▶ Process medication prior authorizations and laboratory orders.
▶ Handle STAT lab requests and alert providers to results.
▶ Recognize concerns and promptly escalate clinical issues to licensed staff.
▶ Protect patient privacy and support smooth team workflows.

What’s In It for You

▶ Meaningful work that expands access to care.
▶ A primarily remote work environment.
▶ Collaboration with a supportive, patient-focused Care Team.
▶ Opportunities to strengthen telehealth and clinical workflow skills.
▶ Training, competency development, and opportunities to mentor others.
▶ The chance to contribute to Premier’s community mission.

Qualifications

▶ High school diploma or GED.
▶ Current Medical Assistant certification or registration.
▶ Current Basic Life Support (BLS) certification.
▶ Strong clinical skills or two years of Medical Assistant experience.
▶ Ability to maintain Epic certification and annual skills competencies.

Bonus Skills

▶ Experience in a community health center.

Join Premier: Where Your Purpose Takes Root

Bring your clinical skills and compassion to a team making healthcare more accessible. Help patients feel supported, even when care happens virtually. Your work can make a meaningful difference in every connection.

We can’t wait to welcome you to our Care Team.

Working Conditions & Physical Requirements

• Primarily remote; requires a private, HIPAA-compliant workspace and reliable high-speed internet.
• Extended sitting, computer use, headset use, talking, and hearing.
• Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally.
• Periodic travel to Premier health centers for training, meetings, competency validation, and coverage.
• Possible exposure to infectious diseases when working onsite.