Medical Assistant / Insurance Verification Coordinator- Advanced Orthopaedics & Sports Medicine

We are seeking a dependable, organized, and detail-oriented individual to join our team in a unique dual-role position! This position will split the workweek between our Bridgeland and Northpointe Clinics and Central Business Office, with three days per week working as a Medical Assistant in the clinic and two days per week working in Insurance Verification at our business office.

The ideal candidate will enjoy working directly with patients while also handling administrative responsibilities, insurance verification, and authorization processes.

Medical Assistant Responsibilities

Location: Assigned Clinic | 3 Days Per Week

• Assist physicians with patient examinations, procedures, and general patient care.

• Escort patients to exam rooms, obtain medical histories, and document information in the patient's medical record.

• Prepare patients for examinations and procedures.

• Apply and remove casts and splints; fit patients for braces, boots, and other DME.

• Perform wound care, dressing changes, and suture/staple removal.

• Prepare injections and sterile trays as directed by the physician.

• Communicate physician instructions and patient education materials.

• Coordinate surgery scheduling, imaging, referrals, and follow-up appointments.

• Obtain laboratory and imaging reports as needed.

• Clean, organize, and stock examination rooms.

• Follow HIPAA, OSHA, infection control, and workplace safety guidelines.

• Perform other clinical duties as assigned.

Insurance Verification Coordinator Responsibilities

Location: Central Business Office | 2 Days Per Week

• Verify patient insurance eligibility, coverage, and benefits through insurance portals and telephone communication.

• Obtain necessary authorizations and precertifications for office visits, surgeries, and other medical services.

• Contact insurance companies to determine requirements and submit supporting medical documentation.

• Prepare surgical and injectable medication estimates for patients.

• Document verification results, authorization status, and patient financial responsibility in the appropriate systems.

• Follow up on pending authorizations and resolve insurance discrepancies.

• Communicate insurance requirements and authorization updates with clinical staff.

• Assist with departmental projects, audits, cross-training, and coverage as needed.

• Perform other administrative duties as assigned.