Medical Assistant

At Kidney Specialty Center, we are committed to providing expert, compassionate kidney care while making every patient feel welcomed, supported, and cared for. Our team works closely together to ensure patients receive coordinated, timely, and personalized care throughout their kidney health journey.

We’re looking for an experienced Medical Assistant to support our nephrology practice with patient care, clinical coordination, and daily office operations. If you’re organized, attentive to detail, and passionate about creating a positive patient experience, we’d love to hear from you.

What You’ll Do

• Welcome patients, prepare them for their visits, obtain and document vital signs, and update relevant medical information in the Electronic Medical Record (EMR).
• Support nephrologists during patient consultations and help ensure an efficient flow throughout the clinic.
• Review upcoming appointments to ensure necessary laboratory results, imaging studies, ultrasounds, hospital records, and other requested clinical information are available for the provider before the patient is evaluated.
• Coordinate laboratory orders, diagnostic testing, ultrasounds, imaging, and follow-up appointments as directed by the physician.
• Process medication refill requests and medication prior authorizations according to provider protocols.
• Verify patient insurance eligibility and benefits and assist with referrals and authorization requirements.
• Coordinate incoming and outgoing referrals and communicate with primary care physicians, specialists, hospitals, dialysis facilities, and other healthcare providers to obtain or transmit necessary clinical information and consultation reports.
• Schedule patient appointments, follow-up visits, laboratory testing, imaging, and other services ordered by the physician.
• Maintain accurate and complete patient information and documentation within the EMR.
• Respond to patient calls and messages, communicate physician instructions when appropriate, and route clinical concerns to the provider.
• Assist with front desk and checkout responsibilities as needed, including scheduling follow-up care and ensuring patients understand their next steps before leaving the office.
• Help identify outstanding orders, results, referrals, or follow-up needs and communicate them to the appropriate team member or provider.
• Maintain an organized clinical environment and follow HIPAA, infection control, safety, and patient privacy requirements.
• Collaborate with physicians and team members to provide a smooth, compassionate, and coordinated patient experience.