MEDICAL ASSISTANT

Position Summary:
Under the supervision of the Director of Women’s Health and the clinical direction of the assigned licensed provider, provides medical assistant support for prenatal, postpartum, gynecologic, newborn, and pediatric outpatient services. Additionally, supports care in hospital-based clinics and on the Mom & Baby Mobile Health Center. Responsibilities include patient intake, examination and procedure assistance, specimen collection, point-of-care testing, documentation, and assistance with follow-up arrangements. Provides compassionate, culturally responsive care, maintains patient confidentiality, and performs assigned duties within documented training and competency, in accordance with hospital policies and applicable Outpatient Department policies, procedures, and operational standards.

This list of duties and responsibilities is illustrative only of the task performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:
• Complete required WIS orientation, annual training, and competencies for assigned clinical duties and equipment.
• Prepare rooms, equipment, supplies, and patient records for prenatal, postpartum, gynecologic, newborn, and pediatric visits.
• Escort patients to examination rooms; obtain and document the reason for the visit, vital signs, height, weight, and other assigned intake information to include but limited to gestational age, gravida para, and infant length and head circumference as appropriate.
• Collect and document patient-reported medication and allergy information for provider review.
• Promptly report abnormal measurements, concerning symptoms, or changes in patient condition to the assigned provider or registered nurse. Follow established emergency response procedures.
• Prepare patients for examinations and procedures; assist with gynecologic examinations, specimen collection, and office procedures; and serve as a chaperone according to hospital policy and patient preference.
• Review immunization records and assist with ordered vaccines, injections, and medications within authorized duties, documented competency, and required supervision.
• Collect, label, process, store, and transport laboratory specimens according to approved procedures. Perform venipuncture and capillary specimen collection after competency validation.
• Perform assigned point-of-care testing, including urine pregnancy testing, urinalysis, glucose, and A1C, following approved procedures, quality control requirements, and documented competency.
• Document test results accurately and promptly notify the provider or registered nurse of results requiring review.
• Assist with scheduling follow-up visits, obtaining outside records, and tracking completion of ordered laboratory tests, imaging, and referrals in collaboration with the provider and RN care coordinator.
• Relay provider-approved instructions and reinforce patient education. Refer requests for clinical advice, symptom assessment, and interpretation of results to the provider or registered nurse.
• Support the Mom & Baby Mobile Health Center through preparation of supplies and equipment, patient intake, examination assistance, specimen handling, and clinic closeout.
• Clean and disinfect examination rooms and equipment between patients. Maintain infection prevention practices, appropriate isolation precautions, and safe disposal of sharps and contaminated materials.
• Check supplies and expiration dates, restock assigned areas, and communicate purchasing and equipment maintenance needs to the designated supervisor.
• Assist patients with mobility and transport using approved safety procedures.
• Maintain accurate and timely electronic health record documentation of assigned care, testing, and patient communications.
• Provide respectful, culturally responsive service and arrange qualified Navajo language interpretation or other language assistance as needed.
• Protect patient confidentiality and uphold patient rights, privacy, and informed choices.
• Maintain current BLS certification and comply with required education, hospital policies, and applicable Outpatient Department policies, procedures, and operational standards.
• Participate in departmental meetings, teamwork, and quality improvement activities.
• Coordinate daily assignments and cross-coverage through the designated WIS supervisor.
• Perform other related duties as assigned within documented training, competency, and hospital policy.