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Medical Assistant (Non-Certified)

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Starting pay range - $18 to $21 per hour, depending on experience
Job Title: Medical Assistant (Non-Certified)
OVERVIEW:
Provides a variety of medical assistant duties to support the patient, medical providers, clinical support staff and other members of the clinic to facilitate efficient clinic operations.
DUTIES, FUNCTIONS AND RESPONSIBILITIES:
  • Greets patients and obtains health history and presenting complaint.
  • Demonstrates good customer service and interpersonal skills with all patients.
  • Answers routine patient, eligibility, scope of service and agency inquiries
  • Obtains and records patient vital signs (temperature, pulse, respirations and blood pressure); performs EKG’s, breathing treatments, administers medications, and gives injections as ordered by the provider or by Agency policy.
  • Obtains specimens in accordance with medical orders or established protocols.
  • Prepares the patient for physical exam and assist the provider during the examination.
  • Reinforces the providers’ instructions and reviews and logs the medications prescribed.
  • Answers patient telephone calls, takes messages and provides assistance in accordance with established procedures and guidelines.
  • Documents patient’s clinical information, medications, care plan, and demographic information at each encounter.
  • Schedules patient referral appointments for managed care services and other programs.
  • Works with medical administrative assistants and other staff to route patient charts to proper location as appropriate.
  • Makes sure lab reports, diagnostic reports, specialist consultations and other correspondence is in the patient’s medical record before the patient is placed in the exam room.
  • Maintains a clean and orderly clinical area.
  • Maintains immunization, medication, sterilization and refrigerator logs.
  • Gives routine information in accordance with established procedures.
  • Follows confidentiality, HIPAA and security procedures.
  • Duplicates documents and forms as directed.
  • Assists in care and maintenance of department equipment and supplies.
  • Attends required meetings and participates in committees as requested.
  • Enhances professional growth and development through in-service meetings, education programs, conferences, etc.
  • Performs a variety of routine clinical functions and related work as required or assigned.
  • Maintains a professional demeanor and effective communications at all times.
  • Performs other related duties as required.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of medical assistant procedures and proper medical record documentation.
  • Knowledge of /skill in English grammar, spelling and punctuation.
  • Knowledge of basic arithmetic to make simple medical dose calculations.
  • Skill in establishing and maintaining effective working relationships with staff.
  • Skill in operating a computer, copier, fax and other related machines.
  • Ability to read, understand and follow oral and written instruction.
  • Ability to accurately and proficiently perform phlebotomy, dressings, vision/hearing tests and take vital signs.
  • Ability to speak clearly and concisely.
  • Ability to establish and maintain positive and effective working relationships with patients, employees, and the public.
  • Ability to maintain confidentiality of sensitive information.
  • Ability to file and maintain patient records, files, reports, and other correspondence.
MINIMUM QUALIFICATIONS:
  • High school diploma or GED.
  • Completion of an accredited medical assistant training program or three years of progressively responsible experience in a medical office setting.
  • Word processing, internet and computer experience.
  • Evidence of current CPR certification or obtain by end of introductory period (company will assist with obtaining certification).
PHYSICAL REQUIREMENTS:
  • Must be able to hear and speak clearly in order to communicate information to patients and staff.
  • Must be able to have vision adequate to read documents, a computer screen, registration forms and other clinic documents.
  • Manual dexterity; the ability to lift at least 30 pounds; and the ability to stand for extended periods.
OTHER REQUIREMENTS:
Must provide own vehicle for local travel; some out of state travel may be required.

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