Medical Assistant PRN (On Call)

SUMMARY OF MAJOR FUNCTIONS

Under the direct supervision of the Clinical Services Administrator, the Medical Assistant will assist the medical providers in caring for patients. In addition, this position may provide relief for receptionist and/or medical records technician.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Receives, greets, and directs visitors.
2. Prepares patients for visits by updating their charts, obtaining vitals, and recording results.
3. Performs medical reconciliation to ensure patient safety and quality.
4. Reviews, processes, and updates electronic health records as necessary.
5. Cleans and prepares exam and procedure rooms; restocks room supplies between patients.
6. Ensures quality control of lab machines.
7. Administers vaccines and medications as directed.
8. Assists with procedures and patient care as directed. Performs EKGs, ear lavage, and swabs for lab work.
9. Obtains and processes prior medical authorization forms and completes orders for referrals as necessary.
10. Maintains coding and billing chart notes.
11. Assists with training, assigning, and reviewing work of assigned staff.
12. Answers phone calls and responds as appropriate; processes incoming faxes and emails; scans records.
13. Contacts patients as necessary to obtain medical records and information, schedules appointments.
14. Processes outgoing mail to promote health clinic.
15. Maintains supply and equipment inventory; orders supplies as necessary.
16. Monitors and documents temperature of autoclave.
17. Performs as Medical Records Technician and/or Medical Receptionist in his or her absence.
18. Establishes effective and respectful relationships with patients.
19. Maintains updated training and certifications.
20. Assists providers with prescriptions for pharmaceuticals and durable medical equipment. Sends in medication refills.
21. Communicates with patients by telephone to provide and explain test results, treatment/care directions, and referral information.
22. Perform other duties, as assigned.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the job. The above statements are intended to describe the general nature and level of work being performed by employee. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required.

PHYSICAL REQUIREMENTS

Requires the ability to communicate verbally; repetitive movement of the wrists, hands, and/or fingers; often requires standing, walking, sitting, raising, or lowering objects; and occasionally requires lifting up to 25 pounds. Work is generally performed in a medical office setting. Work involves occasional exposure to hazardous materials, high risk/dangerous situations and infectious disease. The individual must be able to perform the essential duties and responsibilities of the position safely, efficiently, and accurately. Work duties or processes may be modified, when appropriate and feasible, to support successful performance without creating a significant safety risk.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Individuals must possess the following knowledge, skills, and abilities or be able to demonstrate the ability to successfully perform the essential functions of the position. Work duties or processes may be modified, when appropriate and feasible, to support successful performance.

1. Excellent verbal and written communication skills. Ability to consistently convey a pleasant and helpful attitude by using excellent interpersonal and communication skills to control sometimes stressful and emotional situations.
2. Ability to operate an electronic health records system and/or electronic patient management system.
3. Ability to foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the Coquille Indian Tribe.
4. Knowledge of medications and injection procedures.
5. Possess awareness and sensitivity of Indian traditions, customs, and socioeconomic needs and ability to work effectively with diverse cultures.
6. Knowledge of regulations on the confidentiality of medical records (HIPAA).
7. Knowledge of medical terminology.
8. Knowledge of the procedures, rules, operations, sequence of steps, documentation requirements, time requirements, functions, and workflow to process medical records, to review records for accuracy and completeness, and to keep track of processing deadlines.
9. Ability to maintain professionalism, confidentiality, and objectivity under constant pressure and crisis situations. A breach of confidentiality or fraud is grounds for immediate dismissal.
10. Ability to make decisions independently in accordance with established policy and procedures.
11. Be computer literate. Exhibit a level of computer literacy sufficient to use software such as word processing, spreadsheets, and databases to produce correspondence, documents, and reports.