Medical Assistant - Public Health Clinic

The Medical Assistant (MA) requires professional and clinical expertise for a variety of clinical and administrative duties in a community health clinic setting that aids in the delivery of equitable, quality healthcare. The MA works under the direction of the Clinic Supervisor, supporting programs and services that include immunizations, urine drug and alcohol testing, genetic testing, family planning/reproductive health, childhood lead testing, and tuberculosis screenings. This position requires the ability to relate to diverse communities and be sensitive to cultural and ethnic differences among clients and staff. Job duties include:

• Answer community calls, schedule appointments, make follow up calls, and retrieve messages
• Register and check-in clinic clients
• Enter data and create reports in physical case files, spreadsheets, and in the electronic medical records system
• Assist clients with enrollment for various state assistance programs
• Collect service fees in alignment with fee schedule
• Manage inventory of clinic supplies including ordering, stocking, and expiration audits
• Monitor and record vaccine refrigerator and freezer temperatures; promptly notify management of any concerns or equipment issues

• Collect and prepare laboratory specimens including venipuncture and directly observed urine collection for drug and alcohol testing
• Perform point of care laboratory testing including macroscopic urinalysis, drug and alcohol testing, pregnancy tests, and rapid HIV tests
• Perform controls for various clinic equipment
• Collect and enter client medical history into the electronic medical record (EMR)
• Assist with procedures while maintaining a sterile field
• Prepare and administer oral and injectable medications as ordered by the provider or delegated by the Registered Nurse (RN) with provider oversight
• Assist with offsite mobile missions in a variety of capacities
• Ensure adherence and compliance to the policies and procedures of the federal Health Insurance Portability and Accountability Act (HIPAA) regarding protected health information
• Perform other duties as required or assigned

• Commonly performed patient care procedures
• Laboratory procedures

• Time management, organization, and prioritization
• Critical thinking, systems thinking, analytical and problem-solving as well as sound judgement
• Strong oral and written communication
• Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
• Basic internet usage

• Effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages, gender identities, sexual orientations, and lifestyles
• Effectively work in a team environment that promotes customer satisfaction as well as independently to meet deadlines
• Always remain professional and courteous, especially in high pressure situations
• Effectively plan, organize, and manage competing priorities and challenges under pressure
• Engage, establish, and maintain collaborative partnerships with multi-cultural/multi-disciplinary staff, management, community partners, and the public
• Maintain confidentiality and serve the public with honesty and integrity
• Operate with a high degree of flexibility, initiative, attention to detail, and commitment
• Thrive in a fast-paced, robust organization
• Work respectfully in a diverse and inclusive environment

• Certified Medical Assistant (CMA), must maintain active certification throughout employment

• 1+ years of experience in a health care setting with direct client contact
• Bilingual proficiency (English/Spanish)

• Occasional weekend, holiday, and evening work as required
• Perform other work as required or assigned including but not limited to a 24/7 response during public health emergency situations and disease outbreak investigations

• Health, dental and vision insurance effective first of month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Paid Volunteer Time Off
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position involves moderate physical demands, such as exerting between 25 and 50 pounds of force occasionally and up to 10 pounds of force frequently

• Application Review - Qualifying
• Oral Interview - Qualifying
• Background Check - Qualifying
• TB Test and Drug Screen - Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

To learn more about Kenosha County Public Health, please visit:

Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.

The pay grade for this position is NE8 (Min. $23.90 – Max. $30.41 per hour).

We are located in Kenosha County, an expanding community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/ or https://lifebalancedkenosha.com/.