Medical Assistant/Receptionist

A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.

Qualifications:

• Electronic Medical Records programs, (EPIC Preferred)

• Customer Service Experience

• Multiple Phone Lines/Experience in a fast paced work environment

• Medical Terminology, OSHA and HIPAA training

• Experience with Medicare, HMO and PPO insurance payers

• Excellent verbal and written communication skills required

• Proven problem solving, analytical and decision making skills

• Strong computer skills (Microsoft Word, Excel and Outlook)

Duties:

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.

• Obtain Lab/test results from outside as well as sending standing orders to designated labs

• Processing prior authorizations for various tests MD orders

• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment

• Working closely with providers to coordinate patient care needs

• Providing patients with referrals for continuing care

• Educate patients about medical processes and procedures Education/Certification Requirements:

• High School diploma required

• Medical Assistant Certificate (AAM/CMA) CA/National preferred Experience:

• Two to three years Medical front and back office experience preferred

• One year EMR preferred- EPIC Preferred