Medical Assistant - Registration Clerk

Position Summary
The Front Office greets patients and visitors, in addition to receiving all incoming telephone calls for all departments. This
position will be responsible for being the first point of contact at Northeast Community Clinic sites. Also responsible for
scheduling appointments, maintaining records and all other documents and filing, as necessary.

Schedule:
• Primarily Monday through Friday from 8:00AM to 5:00PM

• Flexible, may require some evening and weekends

Primary Duties and Responsibilities
• Process Patients
• Answers telephone, schedule appointments and provide general agency and/or program information.
• Coordinates reception desk including routing, management of chart and patient flow.
• Counsel individuals who need information concerning program services.
• Maintains offices and waiting rooms in addition to office equipment for efficient functioning programs.
• Collects patient fees from client’s complete ledger(s) per agency policy.
• Verifies Insurance eligibility.
• Performs paperwork duties assigned including pulling next day charts and filing of patient charts.
• Routes charts to appropriate person for follow-up.
• Other duties as assigned by supervisor