Medical Assistant

Comprehensive Benefits Package • Tuition Discounts • Career Advancement

THE CARE CENTER, INC.

Washington, PA Location

Overall Function:

Effectively and professionally communicates via telephone, written and web-based interactions with patients.

Essential Functions:

• Schedule's patients according office guidelines.
• Answers incoming calls and returns calls to patients as directed in a professional manner.
• Completes initial processing of patients to include vital signs and initial assessments.
• Checks laboratory and other clinical results, referring all abnormal findings to appropriate staff.
• Provides therapeutic patient education as directed by clinical staff to patients, families or significant others.
• Assists the Physician or Nurse Practitioner as needed in exam rooms.
• Dispenses patient supplies or prescribed medications as directed by the physician following protocols in place for dispensing these items.
• With a physician order give intramuscular or subcutaneous injections following safe clinical practices
• Follows OSHA guidelines and Universal Precautions in clinical practice by identifying PPE needed and using that PPE as needed in the clinical setting.
• Assists in the completion of the revenue cycle by completing prior authorizations and correspondence between the agency and insurance providers
• Acts as a liaison as needed between the office and outside providers such as pharmacies, medical supply vendors etc.
• Acts as a liaison as needed between the office and outside medical facilities such as hospitals, home care agencies, laboratories, and surgical centers.
• Maintains complete and accurate records, required forms, invoices, charts files, etc. following agency documentation guidelines.
• Adheres to all policies, laws, regulations, codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.