Medical Assistant

Clinical Duties

• Prepare patients for examination (vital signs, height, weight, chief complaint, medical history).
• Assist providers during exams and minor procedures.
• Perform phlebotomy, collect specimens (blood, urine, swabs), and label correctly.
• Conduct point-of-care testing (blood glucose, rapid strep, pregnancy test, urinalysis, etc.).
• Document care in the Electronic Health Record (EHR).
• Prepare and maintain exam rooms (sanitizing, restocking supplies).
• Support infection control protocols and proper use of PPE.
• Provide patient education on procedures, and follow-up care.

Administrative Duties

• Schedule patient appointments and coordinate follow-ups.
• Verify insurance eligibility and obtain prior authorizations if needed.
• Answer phones, relay messages, and manage patient inquiries.
• Greet patients and manage check-in/check-out process.
• Process referrals to specialists and imaging centers.
• Maintain patient records, update demographics, and ensure accuracy.
• Handle medical correspondence, including faxing, scanning, and emailing.