Medical Assistant Supervisor

Position Summary

The Medical Assistant Supervisor provides operational leadership and oversight for the Medical Assistant team and is responsible for ensuring efficient workflows, effective staffing, team performance, and high-quality patient care delivery. Reporting to the Practice Administrator and partnering closely with the Clinical Nurse Lead (CNL), the Medical Assistant Supervisor ensures Medical Assistants are supported, developed, and aligned with organizational standards and the Care Delivery Integration (CDI) Model.

The Medical Assistant Supervisor oversees daily clinical support operations, including staffing, patient flow, workflow optimization, employee performance, competency development, and continuous improvement initiatives. The Supervisor collaborates with providers, nursing leadership, and interdisciplinary teams to promote safe, efficient, equitable, and patient-centered care.

Expectations

Every Adelante Healthcare leader is expected to maximize the performance and contribution of team members by setting clear expectations, providing ongoing coaching and feedback, supporting professional growth, and promoting accountability. Leaders demonstrate commitment to quality, patient safety, employee engagement, innovation, integrity, professionalism, and organizational values.

OUR CORE VALUES

• Inclusion
• Nurture
• Service
• Purposeful
• Integrity
• Resilient
• Engaged