MEDICAL ASSISTANT TEAM LEAD

REPORTS TO (TITLE): Clinic Manager or Clinic Supervisor

Job Summary: The Medical Assistant Team Lead functions within the care team by assuming oversight for the clinic session, assisting the medical providers, MAs and patients. The Medical Assistant Team Lead serves as a peer trainer for Medical Assistants, supports completion of all work assignments for MA I and MA II staff, and assists the care team to accomplish all tasks to balance work flow during a clinical shift. The Medical Assistant Team Lead demonstrates C.A.R.E. principals in working with patients and the care team. The Team Lead participates in cross discipline or cross site projects to advance the strategic plan.

Pay range: $29.83 - $35.59 DEO

Specific Tasks/Duties Include:

Performs all duties of an MA I or MA II plus two of the following

• Order medical supplies OR
• Coordinate clinic flow for a team of clinicians
  • Maximize use of resources, including but not limited to rooms, supplies, equipment, MA tasks
  • Direct the flow of the clinic, including communicating regarding early, late, walk-in patients
  • Use a variety of methods to improve access by helping clinicians meet their visit volume targets
• Support the training of MAs
  • Train new MAs, either individually or in a small group
  • MA Competency check-offs
  • Informal mentor for paths to success with completing job duties within Medical Assistant category
  • As trained, participate in the assigning or monitoring completion of duties within job category for team MAs
• Other duties as assigned