Medical Assistant
We are seeking a compassionate, organized, and experienced **Multi-Specialty Medical Assistant** to join our clinical team. This position includes both **front-office administrative and back-office clinical responsibilities** and will require regular travel between our **Los Alamitos and Long Beach locations**.
The ideal candidate is comfortable working in a fast-paced, multi-specialty medical practice, provides exceptional patient service, maintains strong attention to detail, and is able to effectively support both administrative and clinical operations across multiple office locations.
* Greet and check in patients in a professional and welcoming manner.
* Verify patient demographics, insurance information, and required documentation.
* Schedule and confirm patient appointments.
* Answer incoming calls, route messages, and assist patients with general questions.
* Collect copayments and other patient payments as applicable.
* Assist with referrals, authorizations, prescription requests, and medical record requests.
* Check patients out and coordinate follow-up appointments as directed.
* Prepare patients for examinations, procedures, and treatments.
* Obtain and document patient histories, vital signs, medications, allergies, and other clinical information.
* Assist physicians and providers with examinations and in-office procedures.
* Perform clinical procedures within scope of practice.
* Prepare and maintain exam rooms, supplies, and equipment.
* Collect, prepare, and properly label laboratory specimens.
* Perform point-of-care testing and assist with laboratory procedures as directed.
* Administer medications and injections within scope of practice and applicable regulations.
* Provide patient education and post-procedure instructions as directed by the provider.
* Document patient care accurately and promptly in the electronic medical record (EMR).
* Communicate laboratory and diagnostic results to patients according to provider instructions and office protocols.
* Maintain infection-control, sterilization, and safety standards.
* Monitor and stock clinical and office supplies.
* Coordinate with providers and staff to maintain efficient patient flow.
* Maintain patient confidentiality and comply with HIPAA and applicable healthcare regulations.
* Travel between the **Los Alamitos and Long Beach offices** as scheduled.
* Assist with maintaining consistent front- and back-office workflows across both locations.
* Perform other administrative and clinical duties as assigned.